Unused Teams and Groups can accumulate and become a burden to resources over time. To prevent this from happening, ITS has implemented an expiration policy for Teams and Groups. This article will explain the expiration policy and provide you with...

Microsoft Teams was enabled for all students in January 2020, and we anticipate Teams will be enabled for all faculty and staff by late spring/early summer 2020. Faculty and staff members can request access to Microsoft Teams now by completing this...

It’s true that two-factor authentication systems like Two-Step Login make accessing online services you use slightly more complicated But two-factor authentication also is proven to keep everyone’s personal information much more secure. A minor...

ITS manages the RemoteAdmin service for campus. This service allows campus IT professionals to access servers within the datacenter. IT professionals with a need to datacenter access servers may request access to the RemoteAdmin Service. Access to...

If you receive a message similar to the images below after the FileMaker Server upgrade, you may not have the most recent Opener file for your database. Contact the FileMaker Hosting administration team at fmpadmin@uiowa.edu to get a new Opener file...

Collaborators who are not active faculty/staff/students of the University of Iowa may be granted access to RDSS shares. To grant a collaborator access to your RDSS share: If the collaborator does not have a HawkID , invite them to create one using...

The choice of whether to install the 32-bit or 64-bit version of FileMaker depends on a few things (note: this only applies to Windows, there is only one installer for the Mac version of FileMaker): Is your Operating System 32-bit or 64-bit? If your...

As of May 16, 2019, UI Anywhere VPN users are required to use Two-Step Login to verify and complete their VPN connections. UI faculty, staff, and students access the VPN using Cisco AnyConnect software and their HawkID credentials. To connect to the...

Push notifications to the Duo Mobile app on a mobile phone or tablet are the fastest, easiest, and most reliable way to complete two-step logins. They’re more convenient that phone calls or other methods. Push notifications also save money. The...