Once you have downloaded and installed the Qualtrics Offline App , you can download your surveys and begin collecting and/or uploading responses by following the steps below. Note: If you need additional information or assistance with any of these...

The Qualtrics Offline App is an application available for iOS and Android devices, which allows you to administer surveys on your mobile device without an Internet connection. Responses can be collected in the field on your mobile device, and then...

If you are leaving the University of Iowa and would like your surveys and survey data transferred to another institution or company, there are two options for doing this, per Qualtrics Support. Please carefully read the two options below to...

If you get an error like this after logging in with your HawkID and password: Check to see if you have installed Dragon Naturally Speaking on your machine. There is a web extension for this program that conflicts with Duo and causes this issue. The...

What is an authentication token device? An one-time passcode (OTP) authentication token is a small device with an internal passcode generator that can be associated with a Two-Step Login account. With the press of a button, it will generate and...

Windows can automatically defragment your hard for you once scheduled to do so. Open up the Start Menu and search for “Defragment and Optimize Drive”. Select Change Settings in the Bottom left hand side Check the box “Run on a schedule” and set the...

By default, many programs will automatically turn on when windows is started. Shutting off unnecessary programs that turn on when you boot up the computer can significantly increase performance. Follow the steps below and disable all programs you do...

Cleaning up your desktop and temporary files can help clean up space, increase performance, and help with boot up speeds. We strongly recommend having as few possible files located on your computers desktop. It is also recommended that all documents...

Removing unused and not necessary programs can create more space and speed up your computer. Follow the below steps to successfully remove any programs you recognize and no longer need. If you have any questions about a program on the list please...