For additional FAQs now included on this page, please see Microsoft's complete list of FAQs in this support article .

If Outlook is showing your images/pictures in email messages as a red X, you can change that in your Outlook settings. First, check to see what your download settings are: Choose File | Options | Trust Center | Trust Center Settings - is there a...

Some users report that their "New Skype Meeting" button disappears so they can no longer make a meeting into a Skype meeting. Follow these steps to add it back in: Start Outlook . Choose File | Options | Add-Ins On the Manage menu, select COM Add-...

The university adopted Two-Step Login in the face of real security threats. Most other major universities have done the same. Two-Step is a basic and essential tool for keeping our campus community safe. Here are six reasons the university requires...

Unused Teams and Groups can accumulate and become a burden to resources over time. To prevent this from happening, ITS has implemented an expiration policy for Teams and Groups. This article will explain the expiration policy and provide you with...

Microsoft Teams is now enabled for all Faculty, Staff and Student Hawk IDs. To get started with Microsoft Teams, please see this ITS support article .

ITS manages the RemoteAdmin service for campus. This service allows campus IT professionals to access servers within the datacenter. IT professionals with a need to datacenter access servers may request access to the RemoteAdmin Service. Access to...

If you receive a message similar to the images below after the FileMaker Server upgrade, you may not have the most recent Opener file for your database. Contact the FileMaker Hosting administration team at fmpadmin@uiowa.edu to get a new Opener file...