eduroam (short for education roaming) is a worldwide consortium of colleges and universities that provide wireless internet access across research and education networks. Students, researchers, faculty, and staff can connect to participating institutions' wireless networks with their home institution's user credentials.

The UI-Wireless-WPA2 network has been transitioned to eduroam. In order to allow students, researchers, faculty, and staff to connect seamlessly across institutions, the network name must be eduroam.  The UI-Wireless-WPA2 network name has been retired.

The easiest way to configure your mobile device for eduroam is to connect to the eduroam network directly and use your HawkID@uiowa.edu and password to authenticate. Please see our configuration instructions.

eduroam uses the naming convention of "username@institution.edu" to identify the participating institutions and facilitate login using your home institution's credentials. For the University of Iowa, the identifier is "hawkid@uiowa.edu."  Please note that this is NOT your University of Iowa email address.

Over 400 U.S. institutions participate in eduroam worldwide. See www.eduroam.org for a list of participating schools. Once you configure your device for eduroam network access on your home institution's campus, you can connect to other member networks using your eduroam username ("hawkid@uiowa.edu") and passphrase.

More information about eduroam can be found at www.eduroam.org.

Guests from other eduroam institutions should pre-configure their device on their home network before connecting to the UI eduroam network. If you have done that, connect directly to the eduroam network and use your home institution's credentials to log in. If you have issues connecting, contact your home institution's IT support for assistance.

To remove a network from your iOS device, you need to:

  1. Go to Settings > Wi-Fi
  2. Tap the blue "i" next to the network name.

https://its.uiowa.edu/sites/its.uiowa.edu/files/styles/medium/public/wysiwyg_uploads/blue%20i_1.jpg?itok=ziuYmYHt

  1. Choose Forget this Network

https://its.uiowa.edu/sites/its.uiowa.edu/files/styles/medium/public/wysiwyg_uploads/forget_0.jpg?itok=ibuIq814

To remove the wireless profile from an iOS device:

  1. Go to Settings > General > Profiles
  2. Select the profile you wish to remove (eduroam for example)
  3. Select Remove
  4. If asked, enter your device’s security PIN number

Need assistance with removing eduroam network or profile from your device? Contact the ITS Help Desk

It is often necessary to remove the eduroam wireless network profile in order to reconfigure it with a new password. In OS X 10.8 or above, remove the profile through System Preferences. This requires administrative rights on the computer.

1. Select System Preferences... from the Apple Menu.

2. Select Profiles.

3. Only created profiles will appear.

4. Click on Eduroam Wireless Network to select it and then click the minus sign to remove it.

3. Only created profiles will appear.

4. Click on Eduroam Wireless Network to select it and then click the minus sign to remove it.

4. Close out of the open windows. You can now reconnect and reconfigure your machine to the eduroam wireless network.

If you have any issues removing the saved network profile, please contact the ITS Help Desk for further assistance.

When connecting to the eduroam network, you may see several other networks including attwifi. We own both of these networks but sometimes users may connect to the other networks accidentally. On many devices, once you connect to a network one time, the system will continue to try to connect to that network as a default. If you are having that issue, follow the directions below to remove connections to the network for your particular device.

Note: When you change your HawkID password, you may need to use these directions to update the password in your device for the eduroam network.

Jump to -- Windows 7 -- Windows 8 -- Mac -- iOS -- Android --

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Windows 7 and earlier

Open the Control Panel

Open Network and Internet

Open the Network and Sharing Center

Select Manage wireless networks

Select the desired network

Click Remove


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Windows 8

Select the wireless icon in the bottom right corner

Right click on the network name (for tablets, you may need to tap and hold on the network name)

Select Forget this network

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Mac OS

Click the wireless icon in the upper right corner

Select Open Network Preferences

Make sure Wi-Fi is selected on the left and select Advanced (On older versions of Mac OS, Wi-Fi may be listed as Airport instead).

4. Under Preferred Networks, select the network you would like to remove.
5. Select the minus button below the box to remove the network
6. Click Okay and Apply to save the changes (Note: You may also need to turn the Wi-Fi off and back on again to see the change).

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iOS (iPhone, iPad)

Go to Settings

Select Wi-Fi

Select the blue i to the right of the network name (in older versions of iOS, this may show as a blue arrow)

Select Forget this Network

Confirm that you want to Forget the Wi-Fi network

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Android

Navigate to your wireless networks. (Note: The steps to do this may vary depending on your device)

Tap and hold on the desired network.

Select Forget this Network or Remove this Network (this may vary depending on your device)

Article number: 
3876
Last updated: 
March 30, 2017