ResNet connections can be administratively disabled for a number of reasons: copyright violations, compromised machine, and missing critical security updates on your computer.

  1. If your ResNet connection has been turned off because it has been compromised, learn more about compromised computers.
  2.  If your ResNet connection has been turned off for a copyright violation,  learn more about what you can do if you have a copyright violation on a UI network.

NOTE: If your computer has been disabled from ResNet, DO NOT connect it to a different ResNet port or to the University wireless (eduroam). Once your device is disabled for ResNet, it will not work in any ResNet port and your Hawk ID account might be disabled from the wireless as well. Please call (319-384-HELP (4357)) or email (its-helpdesk@uiowa.edu) the ITS Help Desk if you have further questions or concerns.

Article number: 
3974
Last updated: 
May 15, 2017
Service: