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Security

Attachment Blocking FAQ's

There is not a way to opt out of attachment blocking. The policy is in place to protect the campus from potential threats and blocking file attachments that are most commonly used to spread viruses will help protect University computer systems and...
Service: 
Office 365: Email & Calendaring
Article number: 
125986
Last updated: 
December 8, 2022

SMS Phishing Examples

Below you'll find some examples of current smishing (SMS phishing) attempts seen on campus.
Service: 
Phishing and Anti-Spam Efforts
Article number: 
125756
Last updated: 
October 21, 2022

Securing Zoom Meetings

Here are suggested settings for creating a private Zoom session and steps you can take to reduce the possibility of unwelcome guests joining your meeting or webinar. Visit How to Keep The Party Crashers from Crashing Your Zoom Event for more...
Service: 
Zoom
Article number: 
120661
Last updated: 
February 15, 2023

HIPAA Compliance and Zoom

1. Is Zoom appropriate to use with HIPAA data? Zoom encrypts communication among the participants in a Zoom meeting. This provides appropriate protection for Personal Health Information (PHI). For additional guidelines on using Zoom with PHI, please...
Service: 
Zoom
Article number: 
119516
Last updated: 
November 2, 2020

Updated Zoom Meeting Security

To increase security and privacy for the University of Iowa community, all new Zoom meetings have a passcode (may be referred to as password in the Zoom client) automatically set. When a new meeting is scheduled, a passcode will be generated...
Service: 
Zoom
Article number: 
119201
Last updated: 
July 23, 2020

How to send encrypted email with Office 365

Why send encrypted email? People sometimes use email to exchange sensitive information, such as financial data, legal contracts, confidential product information, sales reports and projections, or customer and employee information. With Office 365...
Service: 
Office 365: Email & Calendaring
Article number: 
117541
Last updated: 
July 24, 2020

Requesting DMARC, DKIM, SPF Setup

ITS is working with departmental IT staff on implementing protocols to reduce the number of legitimate messages being marked as spam by external email servers and removing the [External] tag on messages sent by university departments using third-...
Service: 
Office 365: Email & Calendaring
Article number: 
115036
Last updated: 
February 7, 2023

Phishing Examples

Below you'll find some examples of current phishing emails seen on campus. The most recent examples are listed at the top of the list. SMS Phishing Examples has examples of current smishing (SMS phishing) attempts on campus If you get a suspicious...
Service: 
Phishing and Anti-Spam Efforts
Article number: 
111136
Last updated: 
March 20, 2023

Contact Us

Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
Chat: Help Desk Online Chat
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