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[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference #6672

[Closed] Planned Maintenance

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Category
Planned Maintenance

Information Notification

NES will be bringing online two new Ul Border Routers on October 8, 2025 at 11:00 PM.

  • No traffic from existing Ul Border routers will be moved during this activity.
  • No traffic impact to UIHC is expected.
  • NES will be enabling routing protocols on the new border routers to confirm proper operation.
  • The new devices will ingest the current route tables from the existing border routers, but no traffic will be directed to
    them at this time.
  • This activity is strictly to validate routing protocol ingestion and ensure stability before future cutover.

[Closed] Planned Maintenance - Large Scale Storage (LSS)

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Service(s) affected
Large Scale Storage (LSS)
Category
Planned Maintenance

ITS Research Services continues to troubleshoot ongoing performance/hardware issues with itf-rs-store36.hpc.uiowa.edu. We will need to take a maintenance to replace several hardware components. This work will require the system being fully powered down and taken out of the rack to service. 

Due to the nature of this work, we cannot provide a time frame on how long the server will be unavailable. At minimum we anticipate this being unavailable for 4-6 hours. We will provide updates as we complete critical stages of work on maintenance day. 

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference #6676, #6788

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

[Closed] Service Degradation - Pressbooks

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Service(s) affected
Pressbooks
Category
Service Degradation

ITS is investigating an issue that is coming up with some administrative functions within the Pressbooks platform. Interacting with book content, managing the book through the admin dashboard, and the integration with ICON seem to be working, but managing users/memberships showing the below error:

There has been a critical error on this website.

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

We want to let you know that the Top Hat platform will undergo a service disruption beginning tonight at 7:00 PM CDT and lasting until approximately 7:00 AM CDT tomorrow. During this time, you may experience slower performance, and in some cases, temporary inaccessibility to courses.

Please rest assured that no data—including course content, student submissions, or grades—will be lost or compromised.

We understand this downtime may cause disruption, and we truly appreciate your patience and understanding as we work to improve the performance of the Top Hat platform. If you have any questions or

[Closed] Service Degradation - Clickers

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Service(s) affected
Clickers
Category
Service Degradation

Top Hat is currently investigating an issue with the Gradebook where grades are failing to update. The problem began around 8:30 AM CT this morning. The Top Hat engineering team is actively working to identify the cause and restore full functionality. Click here to view the full incident details.

[Closed] Planned Maintenance - ICON

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Service(s) affected
ICON
Category
Planned Maintenance

This maintenance involves security updates for file operations that could cause temporary disruptions while downloading files. New Quizzes may also be affected. Maintenance is expected to last up to 180 minutes.