Service status history
[Closed] Service Degradation - eduroam, Information Technology Facility
Devices are unable to authenticate to eduroam at ITF. NES is investigating.
[Closed] Planned Maintenance - ICON Direct - WW Norton
W.W. Norton will be undergoing maintenance during this window. Users will experience brief interruptions during this time. Status updates here.
[Closed] Planned Maintenance - Load Balancer
ITS Enterprise Infrastructure will be updating the F5 load balancers to the latest software release on our current branch. This will include the physical chassis, LTMs, and GTMs in both ITF and LC. There should be no customer impact to load balanced applications due to the redundant architecture.
[Closed] Planned Maintenance - Multiple Services
ITS will be making changes to the backend systems supporting the campus wireless service.
The impact to the campus wireless service is unknown, disruption to the service many occur.
[Closed] Planned Maintenance - Multiple Services
ITS will be making changes to the backend systems supporting the campus wireless service.
The impact to the campus wireless service is unknown, disruption to the service many occur.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Medical Education Research Facility
Various switches in the buildings listed will undergo a preventative maintenance reboot. During this time, the switch will be temporarily unavailable, and any connected devices or services may experience a brief disruption in network connectivity.
Expected Downtime: 10-20 minutes while the reboot is in progress.
Please plan accordingly and ensure that any critical tasks or operations are completed prior to the scheduled maintenance window.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Kinnick Stadium
Please be advised that we will be performing a scheduled firmware upgrade on the Kinnick Stadium data switches.
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed. We appreciate your patience and understanding.
[Closed] Planned Maintenance - Clickers
During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
[Closed] Service Degradation - REDCap (Research Electric Data Capture)
We are receiving reports that https://redcap.icts.uiowa.edu/redcap/ will not load using some networks.
*Workaround: Connect to Cisco AnyConnect VPN (on a personal device) or Global Protect VPN (on a university device). IOWA VPN Information can be found here: https://its.uiowa.edu/services/virtual-private-network-vpn.
We are currently working to resolve the issue.
[Closed] Service Announcement - Campus Data Network Connectivity - DNS Resolution Transition to Cloudfare
Saturday, August 15th at 8 AM, DNS resolution for uiowa.edu will transition from the university's on-premises DNS resolvers to Cloudflare's DNS infrastructure. No disruption to network traffic, application availability, or the user experience is expected during this change. This transition is a foundational step in the university's broader adoption of Cloudflare services and will enable the use of additional Cloudflare capabilities in the future. The work will take 24 hours.