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[Closed] Service Degradation - Large Scale Storage (LSS)

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Service(s) affected
Large Scale Storage (LSS)
Category
Service Degradation

ITS Research Services is currently troubleshooting lc-rs-storage20.hpc.uiowa.edu. The system was not responding and has been restarted. It is currently undergoing system checks before shares will be available again. We do not have a time frame for how long these checks will take to complete. 

[Closed] Service Degradation - Microsoft Skype for Business

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Category
Service Degradation

Skype for Business users are getting a continuous prompt to log in.  ITS/HCIS has opened a ticket with Microsoft to look into this issue.

[Closed] Planned Maintenance - Gradescope

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Service(s) affected
Gradescope
Category
Planned Maintenance

During this time, users may experience interruptions when loading assignments and making submissions to assignments through ICON (LTI 1.3 integrations only), as well as when submitting files for Gradescope’s Code Similarity Reports and exporting submissions. All other components of Gradescope will be operational, including both making submissions and accessing assignments via the website directly, as well as all functionality on the Gradescope Mobile App. Additional maintenance information can be found at https://gradescope.statuspage.io/incidents/82h406w39537 

[Closed] Planned Maintenance - Plagiarism Detection

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Service(s) affected
Plagiarism Detection
Category
Planned Maintenance

A 6-hour maintenance window is planned for Turnitin and iThenticate on October 25, 2025.  This includes access through ICON as well as dedicated websites for Turnitin and iThenticate.  Additional information will be available at https://turnitin.statuspage.io/incidents/8g1y6n437s2q.  The following services will potentially experience intermittent availability during this time.  

Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Authorship
Turnitin and TurnitinUK (including

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 8am - 4pm on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference #6660

[Closed] Planned Maintenance - Pressbooks

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Service(s) affected
Pressbooks
Category
Planned Maintenance

Pressbooks staff will be performing maintenance on our infrastructure to improve the performance and reliability of our systems and keep them up to date. During this time, we expect our Pressbooks network will be inaccessible when both reading and editing content.

[Closed] Planned Maintenance - Campus Data Network Connectivity

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Service(s) affected
Campus Data Network Connectivity
Category
Planned Maintenance

As part of the Campus Network Refresh Projects, we will be performing scheduled network maintenance on Tuesday, October 21 at 10:00 PM. During this time, our direct customer connection to South Slope users and one of our commodity internet connections will be migrated to a new router.

No impact to end-users is expected, and all systems should remain fully operational throughout the process. 

[Closed] Service Degradation - Multiple Services - UI Telephony to Verizon Wireless Lines With Iowa City Prefix

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Service(s) affected
Microsoft Teams Phone
Category
Service Degradation

Unified Communications has received a number of reports of University provided telephony lines unable to reach Verizon Wireless lines that specifically contain Iowa City prefixes (319-XXX-1234). The Unified Communications team is continuing to monitor and investigate the issue.

[Closed] Service Degradation - Large Scale Storage (LSS)

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Service(s) affected
Large Scale Storage (LSS)
Category
Service Degradation

ITS Research Services is investigating issues with lc-rs-store32.hpc.uiowa.edu and lc-rs-store34.hpc.uiowa.edu being unavailable. All other LSS systems are working normally. 

[Closed] Planned Maintenance - MatLab

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Service(s) affected
MatLab
Category
Planned Maintenance

ITS will be updating the following license server to support MATLAB Release 2025b: matlab-lm.iowa.uiowa.edu.