Breadcrumb
Service status history
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Outage - Amazon Web Services Outage
Several university of Iowa services are currently being impacted by the Amazon Web Services outage. These services include:
- AWS Service Accounts
- ICON
- UICapture
- Qualtrics
- Turnitin
- Note Depot
- Course Activity Insights
- Elements of Success
- Wiki
- Smartsheets
- UI Learn
- Top Hat
- ICON Direct eTexts
- Pearson
- Cengage
- Wiley
- McGraw-Hill
- Adobe Cloud
Additional services are likely impacted and we'll update as we determine which ones.
[Closed] Planned Maintenance - Clickers
Top Hat and Aktiv will be temporarily unavailable.
The need for this proactive maintenance is to apply a critical security update to a core component of the Top Hat infrastructure. This component is widely used across the software industry, and Top Hat will be applying this update in response to a notification from their cloud provider, AWS.
Top Hat is scheduling this maintenance at a time that minimizes impact to faculty or students. Unfortunately, the urgent nature of this maintenance requires Top Hat to complete it prior to our normal maintenance window. No action is required on your
[Closed] Planned Maintenance - ICON Direct - Pearson Mastering and Learning Catalytics
During the maintenance window, access to Mastering and Learning Catalytics will be unavailable. Users of all other Pearson courseware may experience brief interruptions such as being signed out, access issues, or delays loading content or assessments. Pearson recommends avoiding any critical activity during this time.
[Closed] Planned Maintenance - ICON Direct - Pearson Revel and Mastering
Revel and Mastering products will be unavailable during this maintenance window.
[Closed] Planned Maintenance - ICON Direct - Wiley
Within this window there will be approximately 5 minutes of disruption to the login functionality on the following sites:
• Wiley.com
• WileyPLUS.com
• Wiley Reader (read.wiley.com)
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference #6704
[Closed] Planned Maintenance - Data Center Operations & Services
Enterprise Infrastructure will be performing emergency patching for a critical vulnerability on all F5 devices in both ITF and LC data centers. There should be no downtime for customer applications, but end users may notice a session interruption as we failover between primary and failover devices.
[Closed] Outage - Multiple Services
The TurnItIn and Gradescope services are down. Support staff are working with TurnItIn and Gradesecope Support to resolve the issue as quickly as possible. This notice will be updated once we have more information.
[Closed] Outage - Help Desk Live Chat
The ITS Help Desk Live Chat page is unreachable at this time. ITS support are investigating.