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[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

[Closed] Outage - Amazon Web Services Outage

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Category
Outage

Several university of Iowa services are currently being impacted by the Amazon Web Services outage. These services include:

  • AWS Service Accounts
  • ICON
  • UICapture
  • Qualtrics
  • Turnitin
  • Note Depot
  • Course Activity Insights
  • Elements of Success
  • Wiki
  • Smartsheets
  • UI Learn
  • Top Hat
  • ICON Direct eTexts
  • Pearson
  • Cengage
  • Wiley
  • McGraw-Hill
  • Adobe Cloud

Additional services are likely impacted and we'll update as we determine which ones.

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

Top Hat and Aktiv will be temporarily unavailable.    

The need for this proactive maintenance is to apply a critical security update to a core component of the Top Hat infrastructure. This component is widely used across the software industry, and Top Hat will be applying this update in response to a notification from their cloud provider, AWS. 

Top Hat is scheduling this maintenance at a time that minimizes impact to faculty or students. Unfortunately, the urgent nature of this maintenance requires Top Hat to complete it prior to our normal maintenance window.  No action is required on your

[Closed] Planned Maintenance - ICON Direct - Pearson Mastering and Learning Catalytics

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Service(s) affected
ICON Direct
Category
Planned Maintenance

During the maintenance window, access to Mastering and Learning Catalytics will be unavailable. Users of all other Pearson courseware may experience brief interruptions such as being signed out, access issues, or delays loading content or assessments. Pearson recommends avoiding any critical activity during this time.

[Closed] Planned Maintenance - ICON Direct - Pearson Revel and Mastering

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Service(s) affected
ICON Direct
Category
Planned Maintenance

Revel and Mastering products will be unavailable during this maintenance window.

[Closed] Planned Maintenance - ICON Direct - Wiley

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Service(s) affected
ICON Direct
Category
Planned Maintenance

Within this window there will be approximately 5 minutes of disruption to the login functionality on the following sites:
• Wiley.com
• WileyPLUS.com
• Wiley Reader (read.wiley.com)

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference #6704

[Closed] Planned Maintenance - Data Center Operations & Services

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Service(s) affected
Data Center Operations & Services
Category
Planned Maintenance

Enterprise Infrastructure will be performing emergency patching for a critical vulnerability on all F5 devices in both ITF and LC data centers. There should be no downtime for customer applications, but end users may notice a session interruption as we failover between primary and failover devices.

[Closed] Outage - Multiple Services

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Service(s) affected
Plagiarism Detection,
Gradescope
Category
Outage

The TurnItIn and Gradescope services are down.  Support staff are working with TurnItIn and Gradesecope Support to resolve the issue as quickly as possible.  This notice will be updated once we have more information.   

[Closed] Outage - Help Desk Live Chat

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Category
Outage

The ITS Help Desk Live Chat page is unreachable at this time. ITS support are investigating.