Service status history
[Closed] Service Degradation - Multiple Services
Network routing between multiple ITS Research Services including HPC, IDAS, LSS and Globus, is partially degraded after infrastructure Day this past Saturday 10/11. Some services such as SMB mounting may be work on some nodes but interconnectivity between all of the systems may not be fully functioning. ITS RS and ITS EI engineers are working on the issues and have opened support calls with Cisco. Some other distributed IT groups, with gear in ITF or LC data centers, may also be experiencing issues.
[Closed] Service Degradation - High Performance Computing
Several Argon users are not able to start new Argon sessions. ITS Research Services is investigating.
[Closed] Service Degradation - Interactive Data Analytics Service (IDAS)
Users are not able to start new IDAS sessions. ITS Research Services is investigating.
[Closed] Service Degradation - Large Scale Storage (LSS)
Several servers are unavailable. ITS Research Services is investigating.
[Closed] Planned Maintenance - JAMF Pro Apple Device Management
The Jamf service will be upgraded to version 11.21. There should be no interruption of services to clients.
[Closed] Service Degradation - UICapture
There is an ongoing partial site outage for UICapture (uicapture.hosted.panopto.com). This outage can affect your ability to access UICapture and to edit or manage videos. It can also affect UICapture videos shared to other resources like ICON.
Panopto Cloud engineers are investigating the issue and we will update as we learn more.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference #6672
[Closed] Planned Maintenance
Information Notification
NES will be bringing online two new Ul Border Routers on October 8, 2025 at 11:00 PM.
- No traffic from existing Ul Border routers will be moved during this activity.
- No traffic impact to UIHC is expected.
- NES will be enabling routing protocols on the new border routers to confirm proper operation.
- The new devices will ingest the current route tables from the existing border routers, but no traffic will be directed to
them at this time. - This activity is strictly to validate routing protocol ingestion and ensure stability before future cutover.
[Closed] Planned Maintenance - Large Scale Storage (LSS)
ITS Research Services continues to troubleshoot ongoing performance/hardware issues with itf-rs-store36.hpc.uiowa.edu. We will need to take a maintenance to replace several hardware components. This work will require the system being fully powered down and taken out of the rack to service.
Due to the nature of this work, we cannot provide a time frame on how long the server will be unavailable. At minimum we anticipate this being unavailable for 4-6 hours. We will provide updates as we complete critical stages of work on maintenance day.
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.