Service status history
[Closed] Planned Maintenance - JAMF Pro Apple Device Management
The Jamf service will be upgraded to version 11.12.1. There should be no interruption of services to our clients.
[Closed] Service Degradation - MyUI
Some users receive a 404 error when trying to load MyUI (https://myui.uiowa.edu).
Users who see this error message are recommended to try a different browser or device.
Users can also troubleshoot by clearing cache and cookies using these instructions: https://its.uiowa.edu/services/general/how-clear-cache-and-cookies-your-web-browser
If the above steps do not resolve the issue, please call the ITS Help Desk at 319-384-4357.
[Closed] Service Degradation - Multiple Services, Main Library
Network Services is aware of connectivity issues with the campus wireless service in the Main Library. ITS is actively working to resolve it.
UI-DeviceNet, Eduroam, and UI-Guest are affected.
[Closed] Service Degradation - Multiple Services
Users may experience an issue reaching https://icon.uiowa.edu from campus wireless this morning. The Networking Team is investigating the issue.
*ICON can still be reached by going to https://uiowa.instructure.com.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
[Closed] Planned Maintenance - Multiple Services
Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.
Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
[Closed] Planned Maintenance - GitLab Administrative
The Administrative GitLab service at git.uiowa.edu will be offline for approximately two hours to upgrade the operating system. Please plan your work accordingly and consider the implications for any scheduled CI/CD pipelines or other automated processes you may have which run during that time.
[Closed] Planned Maintenance - AIS Files service
The AIS Files service at https://apps.its.uiowa.edu/files will be offline for approximately 30 minutes for a storage migration. Files/attachments in MAUI, My-UI, HR Self-Service, Workflow and others will be unavailable.
[Closed] Service Degradation - ACE Online Course Evaluations - SPOT
Some users are unable to submit SPOT course evaluation surveys. When attempting to submit, the system shows the submission was successful, but upon refresh the page states that no course evaluations were submitted. ITS is investigating the issue.
Users are encouraged to try the following troubleshooting steps:
- Clear browser cache and cookies and try again.
- Log out of SPOT, then go to https://spot.provost.uiowa.edu and try again.