Outages & Service Degradations
Service Degradation - Multiple Services
Download speeds from Apple are currently very slow (2MB/s or lower) on campus or through VPN services. This is lengthening the amount of time it takes for an Apple macOS/iOS device update/upgrade to take place. Other large downloads from Apple may be affected. Device Management services from Apple do not seem to be affected at this time. ITS staff are looking into the issue.
Planned Maintenance
Services scheduled for maintenance over the next 7 days.
Planned Maintenance - JAMF Pro Apple Device Management
The Jamf service will be upgraded to version 11.23. There should be no interruption of services to clients.
Planned Maintenance - ICON Direct - McGraw Hill SIMnet
The McGraw Hill SIMnet platform will be undergoing maintenance. During this time, SIMnet will be unavailable for up to 15 minutes and may be intermittently unavailable as application services are restarted and validated. Status updates here.
Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference: #6851
Service Announcements
Service announcements scheduled for the next 7 days.
Service Announcement - eduroam - Annual Campus Eduroam Certificate Renewal
ITS will be renewing the SSL/TLS Certificate for the campus eduroam authentication servers.This certificate is used to verify the authenticity of the campus eduroam authentication servers and needs to be renewed periodically to maintain the security of the eduroam service.
Instructions on how to accept the new eduroam wireless authentication server certificate can be found here: https://its.uiowa.edu/services/eduroam/wireless-authentication-server-certificate-renewal-instructions
If you have any issues, contact the ITS Help Desk https://its.uiowa.edu/contact
Service Degradation Outage Planned Maintenance Service Announcement