Outages & Service Degradations
Outage - JAMF Pro Apple Device Management
The Jamf Pro management web page is currently experiencing availability issues. You may see various gateway errors when attempting to load the web page. The vendor is currently investigating.
Planned Maintenance
Services scheduled for maintenance over the next 7 days.
Planned Maintenance - Multiple Services
Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.
Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.
Planned Maintenance - ICON Direct - RedShelf eReader and Website
The RedShelf eReader and website will be undergoing scheduled maintenance during this time. Status updates here.
Planned Maintenance - LC NetApp E-Series - Low Cost Block Storage
The LC Data Center team will be migrating the NetApp E-series port connections off the legacy switches. The E-series is fully redundant, and this work is expected to be non-disruptive to our customers.
Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
Planned Maintenance - Multiple Services
The middleware application serving production authentication, domain redirection and other pieces of functionality for SiteNow (v1/2/3), Digital Signage and UIHC Drupal websites will undergo a server transition in which there could be a temporary disruption of functionality during the designated maintenance window.
Planned Maintenance - ICON Direct - Order Tool
The ICON Direct Order Tool will be undergoing maintenance and unavailable during this timeframe. Status updates here.
Planned Maintenance - ITF NetApp E-Series - Low Cost Block Storage
The ITF Data Center team will be migrating the NetApp E-series port connections off the legacy switches. The E-series is fully redundant, and this work is expected to be non-disruptive to our customers.
Service Announcements
Service announcements scheduled for the next 7 days.
Service Announcement - Two-Step Login with Duo Security
Effective April 17, the university will implement Duo Verified Push for the entire campus, including health care. This enhanced security measure will require users to enter a three-digit code presented on the screen into the Duo Mobile App when a service requires two-factor authentication. More information can be found on the ITS website.
Service Degradation Outage Planned Maintenance Service Announcement