Outages & Service Degradations

Service Degradation - Large Scale Storage (LSS)

Service(s) affected
Services affected
Large Scale Storage (LSS)
Category
Service Degradation

ITS Research Services has restored access to all LSS systems, however, automation work still remains to complete the implementation of the new authentication configurations. Until this work is done, we will not be able to create new LSS shares or make changes to share quotas. Once this work is done we will start processing requests. 

Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - Multiple Services - AP Replacement

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Service(s) affected
Services affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi
Category
Planned Maintenance

A critical hardware component is failing in a substantial number of the University’s wireless access points (APs). With the rate of failure increasing, Information Technology Services (ITS) is proactively replacing all affected units ahead of the fall semester.

This project will involve every campus building and is scheduled to take place from Monday, July 7 through Friday, August 20, with work occurring Monday through Saturday.

During the replacement process, users may experience a brief interruption in wireless service—typically lasting 10 to 15 minutes—in areas without overlapping access

Planned Maintenance - Oracle Hosting and Administration

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Service(s) affected
Services affected
Oracle Hosting and Administration
Category
Planned Maintenance

ITS will perform server maintenance on the Oracle servers. Each instance on the server will be down for approximately 60 minutes per host.

Planned Maintenance - Multiple Services, Buildings

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Service(s) affected
Services and buildings affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi,
Campus Data Network Connectivity
Building(s) affected
Biomedical Research Support Facility,
Driving Safety Research Institute,
Environmental Management Facility,
Hawkeye Oral Surgery Clinic,
Hydraulics Annex 1,
Hydraulics Annex 2,
Hydraulics Wave Basin Facility,
Institute for Rural and Environmental Health,
Iowa Geological Survey - Oakdale,
Multi-Tenant Facility,
Myriad Technology Plaza Four,
Myriad Technology Plaza Two,
Oakdale Power Plant Substation,
Oakdale Shops Building A,
Oakdale Studio Facility,
Physiology Research Laboratory,
UI Bioventures Center
Category
Planned Maintenance

Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade, wired and wireless connectivity will be down.

Planned Maintenance - Multiple Services, Buildings

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Service(s) affected
Services and buildings affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi,
Campus Data Network Connectivity
Building(s) affected
Bowman House,
Hawkeye Tennis and Recreation Complex,
Hospital Parking Ramp 1,
Hospital Parking Ramp 2,
Hospital Parking Ramp 3,
Laundry,
Macbride Hall,
Xtream Arena
Category
Planned Maintenance

Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade, wired and wireless connectivity will be down.

Planned Maintenance - SiteNow

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Service(s) affected
Services affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference #6509

Planned Maintenance - Multiple Services, Buildings

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Service(s) affected
Services and buildings affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi,
Campus Data Network Connectivity
Building(s) affected
108 River Street,
Art Building West,
Caywood Apartments,
College of Public Health Building,
Eckstein Medical Research Building,
ITS Switching Facility,
Medical Education Building,
Medical Education Research Facility,
Newton Road Ramp,
Pappajohn Biomedical Discovery Building,
Parking Lot 40,
Parking Lot 65,
Parking Lot 75,
Parking Lot 85,
Parklawn Hall,
Performing Arts Annex,
Theatre Building,
Wendell Johnson Speech and Hearing Center,
West Campus Transportation Center
Category
Planned Maintenance

Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade, wired and wireless connectivity will be down.

Planned Maintenance - Multiple Services, Buildings

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Service(s) affected
Services and buildings affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi,
Campus Data Network Connectivity
Building(s) affected
Iowa Lakeside Laboratory,
ITF,
Pappajohn Education Center
Category
Planned Maintenance

Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade, wired and wireless connectivity will be down.

Service Announcements

Service announcements scheduled for the next 7 days.

Service Announcement - Linux Software Mirrors

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Service(s) affected
Services affected
Linux Software Mirrors
Category
Service Announcement

The mirrors.uiowa.edu system will be shut down on September 1, 2025. 

Please update any references on your systems to use https://mirrors.divms.uiowa.edu going forward. The repository paths have changed somewhat and not all software mirrored before will be available on the new system. Please reach out to request@divms.uiowa.edu if there's software that should be on the new system but isn't.

Service Announcement - Microsoft SQL Server Hosting and Administration - SQL Server 2019 Shared Database Hosting Migrations

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Service(s) affected
Services affected
Microsoft SQL Server Hosting and Administration
Category
Service Announcement

As part of the ITS Data Center Network Segmentation Project, ITS will migrate the SQL Server 2019 shared database hosting environment (over 900 databases) in September 2025.  This change will involve updated IP addresses and new firewall configurations for the systems listed in the migration schedule below.

Database hosting customers with EI-managed application & web servers that use a SQL Server 2019 shared database hosting system should not need to make any changes; however, they will experience downtimes during the scheduled maintenance windows, and they are strongly encouraged to verify the

Legend

Service Degradation Outage Planned Maintenance Service Announcement