Outages & Service Degradations
Service Degradation - ICON
The 'Message Students Who' feature in ICON quizzes and assignments is currently unavailable. IT Staff are aware of the issue and working with the vendor to resolve.
Service Degradation - Accessibility and Assistive Technology
Engineers have identified a known issue with the wireless discovery service that prevents personal mobile devices from discovering Assistive Listening broadcasts in select campus locations. Dedicated assistive listening devices are unaffected.
Engineers are testing a software update to the wireless system that would resolve this issue and will update this notice when resolved.
Planned Maintenance
Services scheduled for maintenance over the next 7 days.
Planned Maintenance - ICON Direct - Pearson Products
During this maintenance window, Pearson's MyLab, Mastering, and MathXL content will be unavailable. Status updates are available here.
Planned Maintenance - ICON Direct - W.W. Norton
W.W. Norton's website and products will be unavailable during this maintenance window. Status updates here.
Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
Planned Maintenance - Campus Data Network Connectivity - Network Maintenance
Maintenance Notification: NES and DCNS will conduct maintenance on the Campus Core Firewalls on Monday, October 19, from 10 to 11 p.m. This maintenance is necessary to resolve an urgent issue affecting data flow.
Impact:
Traffic to and from campus networks will lose connectivity to internet, DNS, and data centers for this entire window.
Traffic between UHIC and the campus network will lose connectivity to the UI DC.
Traffic between campus and OneIT Datacenters will be interrupted
Traffic to the Campus DC’s - impact with be limited to a short loss of connectivity to the campus networks
Planned Maintenance - Load Balancer
ITS Enterprise Infrastructure will be updating the F5 load balancers to the latest software release on our current branch. This will include the physical chassis, LTMs, and GTMs in both ITF and LC. There should be no customer impact to load balanced applications due to the redundant architecture.
Service Announcements
Service announcements scheduled for the next 7 days.
There are currently no service announcements.
Service Degradation Outage Planned Maintenance Service Announcement