Outages & Service Degradations

Service Degradation - Multiple Services

Service(s) affected
Microsoft 365: Email & Calendaring,
Microsoft Office
Category
Service Degradation

Users may be unable to use classic Outlook when the Teams Meeting Add-in is enabled.

Specifically, impacted users may experience crashes while using the classic Outlook on any client, or be unable to launch the service. 

Microsoft said "while we work on the permanent fix, we recommend impacted users upgrade to the latest Outlook version."

Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - Self-Service, Jobs@UIOWA, Compliances

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Category
Planned Maintenance

We will be upgrading the HR System to the latest version supplied by the vendor.  Employee Self Service (including the Performance Review Tool), Jobs@Uiowa, Compliance and Qualifications, Time & Attendance, and the HR System will be unavailable during this time.  Messages will be posted to each of these applications.  Universal Workflow and OTAC should not be impacted.  

This information is being shared with Senior HR Leaders, HR Unit Representatives, Business Officers, Compliance Administrators, Compliance Managers, and other HR and IMHR partners and stakeholders.  Please feel free to share

Planned Maintenance - Multiple Services

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Service(s) affected
Digital Signage,
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference: #7191

Planned Maintenance - JAMF Pro Apple Device Management

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Service(s) affected
JAMF Pro Apple Device Management
Category
Planned Maintenance

Jamf will be upgraded to version 11.26. There should be no interruption of services to our clients.

Planned Maintenance - ICON Direct - McGraw Hill

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Service(s) affected
ICON Direct
Category
Planned Maintenance

McGraw Hill's systems will be unavailable during this maintenance window. Status updates here.

Planned Maintenance - Campus Data Network Connectivity, State Hygienic Laboratory

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
State Hygienic Laboratory
Category
Planned Maintenance

There will be a scheduled firmware upgrade on the campus data switch in the State Hygienic Lab - Ankeny. During this maintenance window, network services will be temporarily disrupted. 

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.

Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

Planned Maintenance - Multiple Services

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Service(s) affected
Digital Signage,
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference: #7189, #7190

Planned Maintenance - Campus Data Network Connectivity, Water Plant

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Water Plant
Category
Planned Maintenance

There will be a scheduled firmware upgrade on the campus data switch in the Water Plant Building. During this maintenance window, network services will be temporarily disrupted. 

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed

Planned Maintenance - ICON

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Service(s) affected
ICON
Category
Planned Maintenance

SCORM has scheduled maintenance windows planned on April 7, 2026 from 10pm to 4am and again on April 14, 2026 from 10pm to 4am.  SCORM will be unavailable during this time. This maintenance is to perform SCORM version upgrades to support the latest functionality. 

Planned Maintenance - eduroam

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Service(s) affected
eduroam
Category
Planned Maintenance

ITS will be making changes to eduroam authentication. This involves enabling new authentication methods needed to eventually support Network Segmentation.

No user impact is expected, but there is a risk that the changes may cause wireless connectivity issues.

Service Announcements

Service announcements scheduled for the next 7 days.

There are currently no service announcements.

Legend

Service Degradation Outage Planned Maintenance Service Announcement