ITS Research Services is currently troubleshooting itf-rs-store31.hpc.uiowa.edu. Users have reported either slowness or being unable to access their shares. 

ITS Research Services is aware that users are having issues access itf-rs-store18.hpc.uiowa.edu and itf-rs-store24.hpc.uiowa.edu and is working to resolve these issues. 

There is currently an issue where the student dashboard in Canvas (ICON) may not be displaying future items in the To-Do list. ITS staff are working with the vendor on resolving this issue. 

Download speeds from Apple are currently very slow (2MB/s or lower) on campus or through VPN services. This is lengthening the amount of time it takes for an Apple macOS/iOS device update/upgrade to take place. Other large downloads from Apple may be affected. Device Management services from Apple do not seem to be affected at this time. ITS staff are looking into the issue.

Some University Classrooms are presenting users with a blank black screen or black screen with a single cursor during use or when arriving at a classroom. 

ITS Learning Spaces staff are working on these issues with equipment vendors. Users experiencing these issues are advised to switch inputs off “PC” to another input and then back to “PC” to resolve this issue and if necessary to restart the classroom computer to resolve these issues. For continued issues and any other classroom technology concerns, please contact the ITS Help Desk for further troubleshooting assistance.