Outages & Service Degradations

Outage - JAMF Pro Apple Device Management

Service(s) affected
Services affected
JAMF Pro Apple Device Management
Category
Outage

The Jamf Pro management web page is currently experiencing availability issues. You may see various gateway errors when attempting to load the web page. The vendor is currently investigating.

Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - Multiple Services

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Service(s) affected
Services affected
Windows,
Microsoft SQL Server Hosting and Administration,
Virtual Server
Category
Planned Maintenance

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

Planned Maintenance - ICON Direct - RedShelf eReader and Website

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Service(s) affected
Services affected
ICON Direct
Category
Planned Maintenance

The RedShelf eReader and website will be undergoing scheduled maintenance during this time. Status updates here.

Planned Maintenance - LC NetApp E-Series - Low Cost Block Storage

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Category
Planned Maintenance

The LC Data Center team will be migrating the NetApp E-series port connections off the legacy switches. The E-series is fully redundant, and this work is expected to be non-disruptive to our customers.

Planned Maintenance - SiteNow

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Service(s) affected
Services affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Planned Maintenance - Multiple Services

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Service(s) affected
Services affected
Digital Signage,
SiteNow
Category
Planned Maintenance

The middleware application serving production authentication, domain redirection and other pieces of functionality for SiteNow (v1/2/3), Digital Signage and UIHC Drupal websites will undergo a server transition in which there could be a temporary disruption of functionality during the designated maintenance window.

Planned Maintenance - ICON Direct - Order Tool

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Service(s) affected
Services affected
ICON Direct
Category
Planned Maintenance

The ICON Direct Order Tool will be undergoing maintenance and unavailable during this timeframe. Status updates here.

Planned Maintenance - ITF NetApp E-Series - Low Cost Block Storage

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Category
Planned Maintenance

The ITF Data Center team will be migrating the NetApp E-series port connections off the legacy switches. The E-series is fully redundant, and this work is expected to be non-disruptive to our customers.

Service Announcements

Service announcements scheduled for the next 7 days.

Service Announcement - Two-Step Login with Duo Security

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Service(s) affected
Services affected
Two-Step Login with Duo Security
Category
Service Announcement

Effective April 17, the university will implement Duo Verified Push for the entire campus, including health care. This enhanced security measure will require users to enter a three-digit code presented on the screen into the Duo Mobile App when a service requires two-factor authentication. More information can be found on the ITS website.

Legend

Service Degradation Outage Planned Maintenance Service Announcement