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Outages & Service Degradations

There are currently no alerts.

Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - ICON

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Service(s) affected
ICON
Category
Planned Maintenance

There will be a maintenance window of the ICON Dashboard on Saturday, September 28, 2024, from 8 AM to 10 AM in order to replace the SAN Storage for the backend database.

We expect the service downtime to be up to 1 hour.  Access to the ICON Dashboard may not be available during this maintenance window.

Planned Maintenance - Clarity Connect

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Category
Planned Maintenance

ITS staff will be perform maintenance on the SQL Server for Clarity Connect. During the maintenance window, calls will not route and users will be unable to access Clarity Connect

Planned Maintenance - RedShelf - Maintenance

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Category
Planned Maintenance

RedShelf will be performing scheduled maintenance on their eReader. During this maintenance window, users may experience brief interruptions in accessing the eReader. Banners will be in place in the eReader three days in advance, notifying users of the upcoming maintenance window. Status updates: https://status.redshelf.com/.

Service Announcements

Service announcements scheduled for the next 7 days.

There are currently no service announcements.

Legend

Service Degradation Outage Planned Maintenance Service Announcement