INDIVIDUAL
Requesting a Microsoft 365 account All students, faculty, and staff will automatically receive Microsoft 365 email accounts upon joining the University of Iowa. Email aliases (e.g., jane-doe@uiowa.edu) and Microsoft 365 accounts are created automatically when an employee's HR paperwork is processed or when a student is admitted to the University of Iowa. NOTE: an exception is Affiliates -- the department will need to request an account for them. University of Iowa Health Care faculty and staff will receive a Microsoft 365 account as part of the UI Health Care provisioning process
Requesting a change to your email alias address, name, or HawkID
SHARED ACCOUNTS and RESOURCES (rooms, equipment, etc.)
Naming standards for Shared Accounts, Resources and Mail-enabled Groups
Requesting a shared departmental account (faculty and staff)
Requesting a student organization account
Requesting a Microsoft 365 Resource
Requesting a batch add of resources - send an email to ITS Enterprise Communications for instructions
HEALTHCARE USERS - Requesting a shared account
REMOVING SHARED ACCOUNTS AND RESOURCES
Requesting to remove a Microsoft 365 Resource
Requesting to remove a shared departmental account
HEALTHCARE USERS - request to remove a shared departmental account
RENAMING AN ACCOUNT OR GROUP
Rename a resource calendar request
Rename a shared account request
GROUPS
Requesting to Mail-Enable a group - Mail-enabled groups are used when you want to have email messages sent to all members of the group instead of to a single mailbox. They are also used for granting permissions to a Microsoft 365 resource or shared account
Requesting a new Distribution Group - these groups are created so that members are auto-populated based on a certain criteria (dept, job code, etc.). If you need a distribution list created that isn't auto-populated, check with your department IT support person for help