Available to
Students
Faculty
Staff
Researchers
IT Professionals
Guests
Fees
There is no charge for use of this service.

Microsoft Office 365 provides virtually anywhere access to familiar Office tools, plus enterprise email, conferencing, and more IT services that are hosted in the Cloud (managed remotely on servers owned by Microsoft).  

Many services you use every day are a part of the cloud— everything from Web-based email to mobile banking and online photo storage. Because this infrastructure is located online or “in the cloud,” you can access it virtually anywhere, from a PC, tablet, smartphone, or other device with an Internet connection.

Microsoft Office 365 gives faculty/staff/students larger e-mail quotas (50gb),  OneDrive for Business file storage (1tb), Microsoft Office Web Apps, instant messaging, video conferencing tools, and much more.

KNOWN ISSUES:  

Office 365 Related News:
 

 

Training

Office 365 Training Resources from Microsoft.com:

  • Get To Know Office 365  - This  includes information about how to begin using Office 365 and all of the products that are included. It encompasses students, teachers, and faculty within our Office 365 for Education.
  • Get Started with Office 365 (article, links & video) - This article will walk you through the basics of using Office 365 on your computer.
     

Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.

There is currently no planned maintenance.

Past 90 Days

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Alert History

Start: 
Thursday, March 2, 2017 - 3:00pm
End: 
Thursday, March 9, 2017 - 8:00am
Description

Update:  Microsoft technical support has resolved this issue.  Please contact the ITS Help Desk if you have any further issues using this service.

Original Notice:  Users may be unable to view some app launcher tiles in Office365 online when using the Outlook application.  Microsoft technical support is working to fix this issue.  We will update this notice as soon as more information is available.

Services
Last updated: 
Friday, March 10, 2017 - 7:25am
Start: 
Saturday, November 12, 2016 - 11:00am
End: 
Saturday, November 12, 2016 - 3:00pm
Description

We are receiving reports that some users are receiving reference errors when logging into the Office 365 service at https://office365.uiowa.edu. ITS support staff are working on this problem.

Services
Last updated: 
Saturday, November 12, 2016 - 4:10pm
Start: 
Tuesday, October 25, 2016 - 8:00am
End: 
Wednesday, October 26, 2016 - 12:00pm
Description

We're receiving reports that some users are receiving reference errors when logging into the Office 365 service at https://office365.uiowa.edu. We have found that multiple attempts to login are usually successful on the second or third try. Suggested workarounds include clearing browser cache and cookies or trying another browser. There are several support teams working on this isolated issue.

If you are unable to login please send the reference error codes, the browsers used and the number of attempts made to the ITS Help Desk.

Services
Last updated: 
Wednesday, October 26, 2016 - 11:55am
Start: 
Tuesday, September 20, 2016 - 7:30am
End: 
Tuesday, September 20, 2016 - 7:45am
Description

The Office 365 site, https://office365.uiowa.edu is currently unavailable. Support staff are working to restore the site as soon as possible. This notice will be updated as soon as we have more information.

Services
Last updated: 
Tuesday, September 20, 2016 - 7:49am
Start: 
Friday, September 9, 2016 - 5:00pm
End: 
Sunday, September 11, 2016 - 5:00pm
Description

ITS has scheduled a planned maintenance period for Office 365 provisioning services. During this time all existing Office 365 accounts and services will continue to work as normal.  New account requests will be held in a queue and created on the morning of Monday, September 12.

Services affected: Office 365, Office 365: Email & Calendaring, Office 365: Office ProPlus, OneDrive for Business

Services
Start: 
Friday, August 12, 2016 - 9:00pm
End: 
Saturday, August 13, 2016 - 11:00am
Description

ITS has scheduled a planned maintenance period for Office 365 provisioning services.

Services affected: Office 365, Office 365: Email & Calendaring, Office 365: Office ProPlus, OneDrive for Business

During this time all existing Office 365 accounts and services will continue to work as normal. New account requests will be held in a queue and created on the morning of Monday, August 15.

Services
Last updated: 
Saturday, August 13, 2016 - 11:02am
Start: 
Friday, July 29, 2016 - 5:00pm
End: 
Sunday, July 31, 2016 - 5:00pm
Description

A planned maintenance period for Office 365 provisioning services has been scheduled by ITS.

Services affected: Office 365, Office 365: Email & Calendaring, Office 365: Office ProPlus, Office 365:  OneDrive for Business, Web Apps & Sites

During this time all existing Office 365 accounts and services will continue to work normally.  New account requests will be held in a queue and processed on the morning of Monday, August 1, 2016.

Services
Last updated: 
Friday, July 29, 2016 - 8:25am
Start: 
Thursday, June 30, 2016 - 10:00am
End: 
Friday, July 1, 2016 - 8:00am
Description

ITS is working with Microsoft to investigate an issue where users may be unable to access or use Office 365 email services or features. Users may be experience delays when receiving email messages from senders outside of the University of Iowa email system.  Users who scan to email are also experiencing issues. We will update this notice as soon as more information is available.

Services
Last updated: 
Friday, July 1, 2016 - 9:12am