This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation.


  1. Login to the website.
  2. Navigate to the webform and click on the Webform tab.
    Webform tab of a webform

     
  3. Click the Conditionals link.
    Conditionals link for a webform

     
  4. Add your conditions and then click the Save conditions button at the bottom of the page.
    Save Conditions button for a webform

Suppose you have a webform with a radio field titled "Person type" with the options Faculty, Staff, and Student and a radio field titled "Student classification" with the options Freshman, Sophomore, Junior, and Senior.

A form with "Person Type" and "Student Classification" fields displaying

If the user selects the "Person Type" Student, you want to know what their classification is (freshman, sophomore, junior, or senior). However, you do not want to display the "Student classification" field to users who identify as Faculty or Staff.

  1. Add a condition to show the "Student classification" field when the value of the "Person type" field is "Student".
    Conditional to show Student Classification field for Person Type of Student

     
  2. Add a condition to require the "Student classification" field when the value of the "Person type" field is "Student".
    Condition to require Student Classification when Person Type is Student


    Note: The "Person type" field must be configured as "required" for this to work.
    You will receive a message with a link to change this configuration if the field is not already required.
    The field must be configured as required for the condition to work

    Follow the link and check the box for "Required" in the "Validation" section, then click the "Save component" button at the bottom of the page.
    Check the Required box
  3. Click the "Save conditions" button at the bottom of the page.

Now when the form is viewed, the "Student classification" field does not display and is not required unless the "Person type" selected is "Student".

The default state of the form. Note that the Student classification field does not display.

Form without Student Classification field displaying

The state of the form when the Person type selected is Student. Note that the Student classification field is displayed and is required.

Student Classification field displaying when Person Type is Student

To view, download or delete webform submissions:

  1. Login to the website.
  2. Navigate to the webform and click on the Results tab. Then...
    Results tab on a webform

To view submitted data

  1. Click the Submissions link. Note: This is the default results page, so if you may not need to click this link.
    Submissions link for a webform

     
  • To view a single submission, click on the view link for the submission.
    Link to view a single webform submission

     
  • To view an analysis of the submitted data, such as the number of submissions per component value, calculations, and averages, click on the Analysis link.
    Analysis link for a webform


    Additional components may be added to the analysis in the Add analysis components fieldset. Note: You may need to click on the Add analysis component heading to expand the fieldset.
    Fieldset to add form componenets to the webform analysis


    After adding additional components, click the Update analysis display button to refresh the analysis.
    Button to update analysis display

     
  • To view the submission results in a table, click the Table link.
    Table link to view webform submissions

To download submitted data

  1. Click the Download link.
    Link to download page for a webform

     
  2. Configure the download and export options, then click the Download button at the bottom of the page.
    Link to download webform submission data

To delete all submitted data

  1. Click the Clear button.
    Link to clear all submitted data for a webform

     
  2. Confirm that you want to delete all submissions for the webform by clicking the Clear button at the bottom of the page.
    Button to confirm to delete all webform submissions

Often when a user submits a webform it is desired to send an email notifying someone of the submission or to the user confirming their submission.

To send an email to a specific email address

  1. Login to the website.
  2. Navigate to the webform and click the Webform tab.
    Webform tab of a webform

     
  3. Click the E-mails link.
    E-mails link for a webform

     
  4. Enter the email address of the recipient in the Address field.
    Address field for a webform email

     
  5. Click the Add button.
    Button to add an email recipient to a webform

     
  6. Configure the email to be sent and then click the Save e-mail settings button at the bottom of the page.
    Email configuration form for a webform

Note: Be sure that the checkbox in the Send column is checked (it is checked by default), otherwise no emails will be sent to this recipient.

Checkbox to send an email when a webform is submitted

To send an email to a user-provided email address (e.g., to the user submitting the form)

Note: To send an email to a user, the form must include an E-mail field to collect an email address from the user. For information about adding fields to a webform, please see the support article How to create or edit a webform.

  1. Login to the website.
  2. Navigate to the webform and click the Webform tab.
    Webform tab of a webform

     
  3. Click the E-mails link.
    E-mails link for a webform

     
  4. In the Component value drop-down list, select the field being used to collect the email address.
    Field to select which component value to send an email to

     
  5. Click the Add button.
    Button to add an email recipient to a webform

     
  6. Configure the email to be sent and then click the Save e-mail settings button at the bottom of the page.
    Email configuration form for a webform

     

Note: Be sure that the checkbox in the Send column is checked (it is checked by default), otherwise no emails will be sent to this recipient.

Checkbox to send an email when a webform is submitted
  1. Login to the website.
  2. Navigate to the webform and click the Webform tab.
    Webform tab of a webform

     
  3. Click the Form settings link.
    Form settings link on a webform

     
  4. Enter your message in the Confirmation message text area.
    Confirmation message for a webform

     
  5. Select where your message should be displayed using the Redirection location field.
    Redirection location field for a webform

     
    • Confirmation page - the confirmation message will be displayed on its own page.
      Confirmation page for a webform

       
    • No redirect - the confirmation message will be displayed as a message on the webform page.
      Webform confirmation message displayed with no redirect

       
    Note: To redirect the user to another page, enter the URL of this page in the Custom URL option of the Redirection location field.

Closing a form prevents any further submissions by any users.

  1. Login to the website.
  2. Navigate to the webform and click the Webform tab.
    Webform tab of a webform

     
  3. Click the Form settings link.
    Form settings link on a webform

     
  4. In the Submission Settings section, change the Status of this form to Closed.
    Status of this form configuration option for a webform

     
  5. Click the Save configuration button at the bottom of the page.
    Save configuration button for webform settings
Article number: 
107376
Last updated: 
October 8, 2019
Service: