You will need to set up a separate profile in Outlook (desktop version) to send a mail-merge from a shared departmental account. Exit Outlook and Skype for Business Choose Start | Control Panel | View by Large Icons (upper right of window) | Mail...

The University of Iowa often receives requests to block incoming calls that are associated with SPAM or are considered robocalls. Unfortunately, we do not block incoming calls system-wide.   It is too easy for callers to spoof the incoming caller ID...

This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation . You can embed content from providers like Flickr, YouTube, and other social media sites, on your pages. To do this, you need to know what URL to give...

In the LC-14 and ITF data hall 135, the ITS-EI-Datacenters group is willing to assist with computing system Rack & Stack, problem investigation and parts change-out. As most computing and storage devices are just components of a more complex...

The use of words such as “will” or “shall” indicate a strong preference and/or expectation. However, nothing listed below is so absolute that it couldn’t be altered and still result in a successful partnership. For sure, some items would require...

The Basic Message: When in doubt whether a change is in-scope for openDCIM, the safe action is to let the ITS EI Data Centers team know. Background: The implementation of a Data Center Infrastructure Management (DCIM) software system enables real-...

Background : Managing the Information Technology Facility (ITF) is a cooperative effort between several University of Iowa departments. Operation and maintenance activities pose both benefits, and risk, to the reliability of the facility. This...

Requirement : All operations, service work, and modifications to UI Enterprise data center/critical facilities shall to be made in accordance with the CM process. Touch points to the process include back up power (generator and fuel systems),...

Currently the functionality of Response Groups is limited to Windows PCs.