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Advanced Technical Information

A list I am subscribed to has Topics defined - how do I change my subscription settings

If a list your are a member of has Topics defined, you can select which Topics you wish to receive messages about. Subscribers can select the topics they are interested in through their subscriber settings. Login to Listserv Select the list you want...
Service: 
LISTSERV - Mailing List Service
Article number: 
124666
Last updated: 
May 4, 2022

Using Topics With Your Listserv List

List topics can be helpful when you have a very active list with clear categories or topics of information. Users may want to only see messages related to specific topics instead of receiving all messages. Using the Topics= keyword, you can setup...
Service: 
LISTSERV Owner Information
Article number: 
124656
Last updated: 
November 23, 2022

Mail-Merge In Outlook From a Shared Departmental Account

You will need to set up a separate profile in Outlook (desktop version) to send a mail-merge from a shared departmental account. Exit Outlook and Skype for Business Choose Start | Control Panel | View by Large Icons (upper right of window) | Mail...
Service: 
Office 365: Email & Calendaring
Article number: 
121546
Last updated: 
November 2, 2022

Blocking Incoming Telephone Calls

The University of Iowa often receives requests to block incoming calls that are associated with SPAM or are considered robocalls. Unfortunately, we do not block incoming calls system-wide.   It is too easy for callers to spoof the incoming caller ID...
Service: 
Microsoft Skype for Business
Article number: 
114381
Last updated: 
January 13, 2023

Adobe installation instructions and supporting information

Service: 
Adobe Creative Cloud
Article number: 
111281
Last updated: 
August 28, 2020

Adding Social Media Content

This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation . You can embed content from providers like Flickr, YouTube, and other social media sites, on your pages. To do this, you need to know what URL to give...
Service: 
SiteNow
Article number: 
110816
Last updated: 
December 29, 2021

Remote Hands Procedure

In the LC-14 and ITF data hall 135, the ITS-EI-Datacenters group is willing to assist with computing system Rack & Stack, problem investigation and parts change-out. As most computing and storage devices are just components of a more complex...
Service: 
Data Center Operations & Services
Article number: 
110721
Last updated: 
April 24, 2020

Colocation Expectations

The use of words such as “will” or “shall” indicate a strong preference and/or expectation. However, nothing listed below is so absolute that it couldn’t be altered and still result in a successful partnership. For sure, some items would require...
Service: 
Data Center Operations & Services
Article number: 
110716
Last updated: 
May 21, 2020

Data Center Infrastructure Management (DCIM) Change Management Process

The Basic Message: When in doubt whether a change is in-scope for openDCIM, the safe action is to let the ITS EI Data Centers team know. Background: The implementation of a Data Center Infrastructure Management (DCIM) software system enables real-...
Service: 
Data Center Operations & Services
Article number: 
110706
Last updated: 
May 21, 2020

Information Technology Facility (ITF) Change Management Process

Background : Managing the Information Technology Facility (ITF) is a cooperative effort between several University of Iowa departments. Operation and maintenance activities pose both benefits, and risk, to the reliability of the facility. This...
Service: 
Data Center Operations & Services
Article number: 
110701
Last updated: 
November 17, 2017
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Information Technology Services (ITS)

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