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Advanced Technical Information

How to Download and Install Adobe Creative Cloud and Acrobat

Service: 
Adobe Creative Cloud
Last updated: 
April 6, 2018
Article number: 
111281

Adding Social Media Content

You can embed content from providers like Flickr, YouTube, and other social media sites, on your pages. To do this, you need to know what URL to give the Media Browser to use the oEmbed service of the provider’s site. This differs between providers...
Service: 
SiteNow
Last updated: 
January 12, 2018
Article number: 
110816

Remote Hands Procedure

In the LC-14 and ITF data hall 135, the ITS CoreITFacilities group is willing to assist with computing system Rack & Stack, problem investigation and parts change-out. As most computing and storage devices are just components of a more complex...
Service: 
Data Center Operations & Services
Last updated: 
November 17, 2017
Article number: 
110721

Colocation Expectations

The use of words such as “will” or “shall” indicate a strong preference and/or expectation. However, nothing listed below is so absolute that it couldn't be altered and still result in a successful partnership. For sure, some items would require...
Service: 
Data Center Operations & Services
Last updated: 
November 17, 2017
Article number: 
110716

Data Center Infrastructure Management (DCIM) Change Management Process

Background : The implementation of a Data Center Infrastructure Management (DCIM) software system enables real-time asset management information for computing resources and supporting infrastructure in UI enterprise data centers. Where authorized...
Service: 
Data Center Operations & Services
Last updated: 
November 17, 2017
Article number: 
110706

Information Technology Facility (ITF) Change Management Process

Background : Managing the Information Technology Facility (ITF) is a cooperative effort between several University of Iowa departments. Operation and maintenance activities pose both benefits, and risk, to the reliability of the facility. This...
Service: 
Data Center Operations & Services
Last updated: 
November 17, 2017
Article number: 
110701

Data Center Change Management Process

Requirement : All operations, service work, and modifications to UI Enterprise data center/critical facilities shall to be made in accordance with the CM process. Touch points to the process include back up power (generator and fuel systems),...
Service: 
Data Center Operations & Services
Last updated: 
November 17, 2017
Article number: 
110696

Service Specifications

The Secure Research Remote Desktop Service runs Windows 8.1 made to look like Windows 7. Research data should be stored on a 1.95TB R: drive that has been provisioned specifically for data storage. The drive’s security settings are set to meet...
Service: 
Secure Research Remote Desktop Service
Last updated: 
January 10, 2018
Article number: 
110081

How do I shut down or restart my Windows computer via command prompt?

Microsoft Windows offers several ways to shut down or restart your computer, one of which is via the command prompt. To access the command prompt window from Windows 7, 8, or 10: Go to the Start menu Type cmd in the Search field Press Enter From an...
Service: 
Windows
Last updated: 
June 20, 2017
Article number: 
109196

Delegate Call Management

Service: 
Microsoft Skype for Business
Last updated: 
December 8, 2017
Article number: 
109056
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