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Policies

Certificate MOU

Memorandum of Understanding This MOU is between ITS and ________________. It will detail the responsibilities between ITS and the certificate requestor. This MOU applies to non UI affiliated entities requesting TLS certificates in *.uiowa.edu...
Service: 
TLS Certificates for Secure Communications
Article number: 
114281
Last updated: 
December 18, 2018

Removal of inactive sites

This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation . Periodically, ITS will audit SiteNow websites for activity. Websites that have not been logged into for at least 6 months will be considered inactive...
Service: 
SiteNow
Article number: 
110821
Last updated: 
September 17, 2021

Content Guidelines

Here is some helpful information when it comes to adding new slides to the system. The Basics Slides should be 1920 pixels wide by 1200 pixels high (16:10 ratio) , with a resolution should be set to 72 pixels per inch . If you have a non-standard...
Service: 
Digital Signage
Article number: 
110396
Last updated: 
November 9, 2022

How to Implement NIST 800-171 Requirements for System Administrators

The National Institute of Standards and Technology (NIST) published the 800-171 security requirements, Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations, in June 2015. The purpose of the NIST 800-171...
Service: 
Protecting Sensitive Data
Article number: 
110266
Last updated: 
February 28, 2023

How to Begin Working with Export-Controlled Technical Data

Export-controlled technical data housed at the University of Iowa should be managed in accordance with the following recommended guidelines based on NIST 800-171 standards. Specific requirements depend on the contractual language and must be...
Service: 
Protecting Sensitive Data
Article number: 
110246
Last updated: 
November 7, 2018

Tivoli TSM: Windows Server Backup Policy

Tivoli Storage Manager (TSM) is a Full Back up Once and an incremental back up forever afterward. It is an index database that keeps track of changes and writes to information to a robotic tape library. TSM backups are managed by policies. Each...
Service: 
Virtual Server
Article number: 
110121
Last updated: 
September 20, 2017

How much space can I get?

50mb is the default quota for all sites. MyWeb is not intended for hosting large web sites and is not suitable for large multimedia files or content. Requests for additional quota will be handled on a per request basis and will be granted or denied...
Service: 
MyWeb
Article number: 
106216
Last updated: 
October 21, 2016

What is the backup policy?

All accounts are backed-up for purposes of disaster recovery only. Restoration of individual files (e.g. due to accidental deletion by the user) is not a feature of the MyWeb service. For this reason it is important that account holders maintain...
Service: 
MyWeb
Article number: 
106211
Last updated: 
October 21, 2016

How long do the accounts remain active?

Student accounts: Will remain active up to one (1) year after your graduation date, however, if you leave the UI for reasons other than graduation (drop enrollment, etc.) your site will be removed within 30 days. If you would like your account...
Service: 
MyWeb
Article number: 
106201
Last updated: 
October 21, 2016

Am I eligible for a MyWeb account?

You must have one of the following student or HR statuses to be eligible for a MyWeb account. Eligible student statuses Current Student Not Current or Future - Enrolled previous session (Winter/Summer) GIS - Open Course Eligible HR (employee)...
Service: 
MyWeb
Article number: 
106196
Last updated: 
October 21, 2016
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Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
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