The ITS Administrative GitLab instance can be presumed operational from 8am to 5pm, Monday through Friday . Outside of that, GitLab will likely be operational, but it is less guaranteed (due to the need for periodic updates, backups, and patches)...

The GitLab repositories and database are dumped nightly at 1:00am CST using the internal tools. These backups are intended for Disaster Recovery purposes only. At this point, GitLab does not have the ability to restore a single project. There is an...

Gitlab releases updates on the 22nd of each month. Updates will be applied to the test instance on the 26th at 6:00am CST followed by production on the 28th at 6:00am CST, barring any major issues.

All user accounts need to have a valid University of Iowa email address to avoid issues with GitLab's email relay system. This includes service accounts used for API interactions.

Security updates deemed necessary will be applied to test as soon as possible. Service owners are notified to review the updates and given 24 hours to report any problems. After 24 hours, or as soon as service owners give the ok, the same updates...

Memorandum of Understanding This MOU is between ITS and ________________. It will detail the responsibilities between ITS and the certificate requestor. This MOU applies to non UI affiliated entities requesting TLS certificates in *.uiowa.edu...

Memorandum of Understanding This MOU is between ITS and ________________. It will detail the responsibilities between ITS and the co-managed virtual machine administrator/customer. ITS Responsibilities Provide shared root/administrator to customer...

This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation . Periodically, ITS will audit SiteNow websites for activity. Websites that have not been logged in to for at least 6 months will be considered...

Here is some helpful information when it comes to adding new slides to the system. The Basics Slides should be 1920 pixels wide by 1200 pixels high (16:10 ratio) , with a resolution should be set to 72 pixels per inch . If you have a non-standard...

The National Institute of Standards and Technology (NIST) published the 800-171 security requirements, Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations, in June 2015. The purpose of the NIST 800-171...