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[Closed] Planned Maintenance - SPSS

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Service(s) affected
SPSS
Category
Planned Maintenance

Update IBM SPSS license to support new SPSS Release v.31.0

ITS will be updating the following license server to support SPSS Release v.31.0:  

ibmspss-lm.iowa.uiowa.edu

Duration: Expected to be under 15 minutes, but 30 minutes are being allotted in case any issues arise.  

[Closed] Service Degradation - Multiple Services, Off Campus - DNS Issues

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Service(s) affected
Virtual Private Network (VPN),
IT Service Alerts,
Web and IT Accessibility
Building(s) affected
Off Campus
Category
Service Degradation

After the migration to our new EIP DNS system last evening as our external DNS resolvers, we are seeing some DNS resolution issues. 

*Iowa websites may not load for users and they will not be able to connect to VPN Services.

Network Engineering Services is looking into the issue.

[Closed] Planned Maintenance - MatLab

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Service(s) affected
MatLab
Category
Planned Maintenance

Update MATLAB license to support new MATLAB Release 2025a. ITS will be updating the following license server to support MATLAB Release 2025a:  matlab-lm.iowa.uiowa.edu 

[Closed] Service Announcement - Printing in Computer Labs (ITCs)

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Service(s) affected
Printing in Computer Labs (ITCs)
Category
Service Announcement

Starting Friday, August 1, printing prices in Instructional Technology Centers (ITCs) will increase to:

  • $0.07 per black and white impression
  • $0.20 per color impression

Departments hosting student printers will be reimbursed at:

  • $0.03 for black and white
  • $0.16 for color

This adjustment supports the sustainability of printing services while keeping costs below local alternatives.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference #6404

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings - Brocade Switches

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Boyd Tower,
Health Care Support Services Building,
ITF,
Lindquist Center,
Plaza Centre One
Category
Planned Maintenance

A firmware update will be applied to the Brocade switches.  No impact on services is expected.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference #6405

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
Microsoft 365,
Microsoft Teams
Category
Planned Maintenance

ITS will extend on-premises Active Directory group cleanup processes to include Microsoft Entra groups.  This change will align with our existing Active Directory cleanup processes to ensure that we remove former student, faculty, and staff HawkIDs from cloud-only groups hosted in Entra that impact Microsoft Teams and Microsoft 365 Groups.

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
Windows,
Microsoft SQL Server Hosting and Administration,
Virtual Server
Category
Planned Maintenance

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference #6403