Fees
There is no charge for use of this service.

A firewall is similar to a security system which protects your computer from the outside world and others on your network. It filters incoming Internet traffic while allowing you (and those behind your firewall) to communicate with the Internet.  The firewall can help protect your computer from unauthorized users accessing your system by only allowing requests you made to enter your computer.

A firewall is very important in securing your computer. It can help to prevent certain types of viruses from infecting your computer as well as prevent hackers from gaining access to your system.

ITS Help Desk Support Statement

The ITS Help Desk offers limited support for firewalls.  We offer support for OS X and Windows built-in firewalls, but we cannot answer questions on how to configure, install or troubleshoot 3rd party firewalls.

 

Request Data Center Firewall Rules: Please fill out the form located at https://workflow.uiowa.edu/form/firewall-request
Contact it-security@uiowa.edu for any data center firewall related questions.

Support Articles

General Support Information

Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

Color bar indicators flow left to right, from oldest to most recent status.

Alert History

Start: 
Wednesday, August 18, 2021 - 9:00am
End: 
Wednesday, August 18, 2021 - 10:00am
Description

New border firewall rules will be implemented for the remainder of the networks not updated in the August 3 and August 10 maintenance windows. 

Services
Last updated: 
Wednesday, August 18, 2021 - 11:35am
Start: 
Wednesday, August 18, 2021 - 6:00am
End: 
Wednesday, August 18, 2021 - 6:15am
Description

The firewall for campus Internet is scheduled for a failover from active to passive unit during this time. This maintenance window is requested by the DCNS team to follow up on an ongoing support case with the manufacturer. Contact Scott Stiegelmeyer or A.J. Klopp with questions.

Last updated: 
Wednesday, August 18, 2021 - 6:15am
Start: 
Tuesday, August 10, 2021 - 9:00am
End: 
Tuesday, August 10, 2021 - 10:00am
Description

New border firewall rules will be implemented. 

Services
Buildings
Dental Science Building
Hardin Library for Health Sciences
Medical Education Research Facility
Medical Education Building
Carver Biomedical Research Building
Westlawn
Pappajohn Biomedical Discovery Building
Eckstein Medical Research Building
Medical Laboratories
Bowen Science Building
Wendell Johnson Speech and Hearing Center
Van Allen Hall
Iowa Advanced Technology Laboratories
Last updated: 
Wednesday, August 18, 2021 - 11:30am
Start: 
Tuesday, August 3, 2021 - 9:00am
End: 
Tuesday, August 3, 2021 - 10:00am
Description

New border firewall rules will be implemented. 

Services
Buildings
College of Public Health Building
University Capitol Centre
Pappajohn Business Building
Last updated: 
Wednesday, August 18, 2021 - 11:15am
Start: 
Tuesday, November 26, 2019 - 6:00am
End: 
Tuesday, November 26, 2019 - 8:00am
Description

ITF and LC Datacenter firewall upgrades. No downtime is expected as firewalls are in redundant pair.

Services
Last updated: 
Tuesday, November 26, 2019 - 8:00am
Start: 
Sunday, October 13, 2019 - 4:30am
End: 
Sunday, October 13, 2019 - 7:00am
Description

Scheduled work:  An end of row switch has experienced failed ports.  The switch will be rebooted and if necessary replaced with a spare. The switch in question is located at the south end of row BA.  Impacted cabinets and device owners will be communicated with in a separate, more focused communication.

Data center(s): Information Technology Facility (ITF)

Expected Duration: 90 minutes total (4:30 AM - 6:00 AM)

 

Scheduled work: Move research network links at ITF from over-subscribed cards to line-rate cards:

  • link to each of 2 research firewalls
  • 1 link in LC<>ITF 2x10G agg link

Data center(s): Information Technology Facility (ITF)

Expected impact on services:  No impact is expected because the firewalls should fail-over seamlessly and the LC<>ITF agg link should remain up at 1x10g

Expected Duration: 1 hour total (6 AM - 7 AM) 

Last updated: 
Sunday, October 13, 2019 - 7:00am
Start: 
Saturday, May 19, 2018 - 9:00am
End: 
Saturday, May 19, 2018 - 10:00am
Description

Firewall Update

Scheduled work: Critical patches for the campus firewalls will be installed.

Data center(s): 14 Lindquist Center (LC)

Expected impact on services: The firewalls are in failover pairs so no outage is expected.

 

Services
Last updated: 
Saturday, May 19, 2018 - 10:00am
Start: 
Saturday, May 19, 2018 - 7:00am
End: 
Saturday, May 19, 2018 - 8:00am
Description

Firewall Update

Scheduled work: Critical patches for the campus firewalls will be installed.

Data center(s): Information Technology Facility (ITF)

Expected impact on services: The firewalls are in failover pairs so no outage is expected.

Services
Last updated: 
Saturday, May 19, 2018 - 8:00am