What is a student response system (Clicker)?
Student Response Systems are also referred to as "Clickers," "Audience Response Systems" or "Personal Response Systems". Student Response Systems can make your classes more interactive, facilitate class discussions, guide lectures, encourage peer instruction, and allow for immediate student feedback. Instructors ask questions via a software platform and students respond using their personal devices. The instructor can display the results collected, so the class can see a visual representation of all student responses to the question. Instructors can choose to generate feedback that is anonymous or student responses can be connected to the ICON Gradebook.
For more information, please visit https://teach.uiowa.edu/top-hat
Current Status
Maintenance
Past 90 Days
Alert History
The issue is resolved.
The us-east-1 (N. Virginia) region in Amazon Web Services is currently experiencing an outage that is affecting multiple services, including Top Hat and ICON.
- Top Hat: The top menu is loading with an error. While users are still able to access, edit, and present their course content, it is unclear if data from Attendance, etc., is being captured.
- ICON: Multiple features including New Quizzes, Blueprint Course Copies and images in the rich content editor are currently impacted.
Support staff are investigating.
The Top Hat platform will undergo scheduled maintenance. During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
The Top Hat platform will undergo scheduled maintenance. During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
This issue is resolved.
When logging into Top Hat, some students are being prompted to pay for a subscription when they already paid for the service through ICON Direct. ITS support staff are investigating.
The Top Hat platform will undergo scheduled maintenance. During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
This issue is resolved.
We are receiving reports that students are being prompted at login to pay for the Top Hat service when they already have an account. ITS support staff are investigating.
The Top Hat platform will undergo scheduled maintenance. During this time, instructors and students will be unable to access tophat.com on the web. Students will still be able to access Top Hat via the mobile app.
TopHat.com will be unavailable due to a scheduled maintenance.
UPDATE: TurningPoint Cloud issue has been resolved. Please contact the ITS Help Desk if you continue to experience any issues.
Original Note: TurningPoint Cloud on PC (Windows) is currently experiencing issues when exporting session data to Canvas. The vendor is working on a fix.
We will keep this page updated with any new information.
The Clicker software, TurningPoint, is having issues with incorrectly configured student accounts. This issue is affecting a small number of students.
Our support team is working on the issue with the vendor and it should be resolved by the end of the day Monday, September 19.