Available to
Faculty
Staff
IT Professionals
Fees
There is no charge for use of this service.

The Casper Suite is the leading endpoint management solution for Mac, iPad, iPhone, and Apple TV.

The Casper Suite simplifies the life of system administrators with a comprehensive platform to inventory, provision, update, and maintain Mac OS X machines. The Casper Suite increases the efficiency of your IT staff, reduces the cost of ownership, and minimizes liability by allowing your organization to build and sustain a stable, cost effective, and user-friendly computing environment.

 

Volume Purchase Program (VPP) and Device Enrollment Program (DEP)

VPP  allows you to buy apps in volume for both iOS and Mac through the VPP store.  It provides the University with complete ownership and control of content through Casper and users get quick and easy access to apps and books, over the air

DEP  allows you to get all your institutionally-owned devices automatically enrolled in Casper during activation without ever have to touch the device

Information on how to enroll in these programs can be found here

Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

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Mac and iOS Management Contact Information

ITS-Managed Departments:  Please contact your respective ITS support group:

  • Enterprise Technology Management, its-etm@uiowa.edu, for Mac\iOS clients managed by ITS without client break-fix support.
  • Extended Technical Support, its-extendedsupport@uiowa.edu, for Mac\iOS clients managed by ITS with a client break-fix support contract.

Self-Managed Departments:  Please contact the Casper Support Team, casper-support-help@uiowa.edu, for Casper support.