Please contact casper-support-help@uiowa.edu to schedule an introduction to Casper and the three service options available to you.
- ITS-Managed without client break-fix support
- ITS-Managed with client break-fix support. **Service contract required** See: http://its.uiowa.edu/extendedtech
- Self-Managed
The Casper Suite is the leading endpoint management solution for Mac, iPad, iPhone, and Apple TV.
The Casper Suite simplifies the life of system administrators with a comprehensive platform to inventory, provision, update, and maintain Mac OS X machines. The Casper Suite increases the efficiency of your IT staff, reduces the cost of ownership, and minimizes liability by allowing your organization to build and sustain a stable, cost effective, and user-friendly computing environment.
Volume Purchase Program (VPP) and Device Enrollment Program (DEP)
VPP allows you to buy apps in volume for both iOS and Mac through the VPP store. It provides the University with complete ownership and control of content through Casper and users get quick and easy access to apps and books, over the air
DEP allows you to get all your institutionally-owned devices automatically enrolled in Casper during activation without ever have to touch the device
Information on how to enroll in these programs can be found here
Current Status
Maintenance
Past 90 Days
Mac and iOS Management Contact Information
ITS-Managed Departments: Please contact your respective ITS support group:
- Enterprise Technology Management, its-etm@uiowa.edu, for Mac\iOS clients managed by ITS without client break-fix support.
- Extended Technical Support, its-extendedsupport@uiowa.edu, for Mac\iOS clients managed by ITS with a client break-fix support contract.
Self-Managed Departments: Please contact the Casper Support Team, casper-support-help@uiowa.edu, for Casper support.