Issue

Previous instructions for connecting to RemoteAdmin using a Windows PC were to use the RemoteApp and Remote Desktop Connections Control Panel applet.  This method works but does not allow you to easily configure the option to launch the remote session to RemoteAdmin confined to a single monitor when you have a multi-monitor setup.  There is a somewhat messy workaround for this but a far easier option is described below.
 

Instructions

  1. Open the RemoteApp and Remote Desktop Connections Control Panel applet.  
     
  2. In the section titled "SSTAdmin 2019 RemoteApps", click Remove in the lower right corner.
     
  3. Follow these instructions to create a Remote Desktop connection file (.rdp) that can be easily configured to disable multi-monitor support, along with other options.

 

Article number: 
121436
Last updated: 
April 16, 2021