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[Closed] Planned Maintenance - Oracle Hosting and Administration

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Service(s) affected
Oracle Hosting and Administration
Category
Planned Maintenance

ITS will apply OS updates to the Oracle servers. Each instance on the server will be down for approximately 20-45 minutes per host. Below is an approximate schedule:
Server            Time
fprod-db         3:30am
hprod-db        3:50am
bagel              4:15am
scone             4:15am
zwieback        4:15am
hoagie            4:40am
popo               4:40am
toast               4:40am

[Closed] Planned Maintenance - Data Center Operations & Services

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Service(s) affected
Data Center Operations & Services
Category
Planned Maintenance

Nature of the work – The F5 chassis, LTMs, and GTMs will be updated to the current release of software at both ITF and LC datacenters.

 

Expected impact on services: Due to an ongoing degradation of service with the F5 GTMs and the campus DNS service, the required reboots for the GTM in LC will cause two brief 5–10-minute outages for services that are fronted by the GTMs. Some of the high impact services include:

 

ADFS (primarily impacting Microsoft 365 logins)

dc.iowa.uiowa.edu

gc.iowa.uiowa.edu

Data Center Proxy Services

 

If you have questions about the impact to your GTM-based services, please

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

[Closed] Service Degradation - Clickers

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Service(s) affected
Clickers
Category
Service Degradation

Top Hat is experiencing increased latency due to internal errors. The Top Hat engineering team has identified the issue and is actively working on a resolution.  More information is available at: https://tophat.statuspage.io/incidents/ydpfyrd3l4ld


 

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

[Closed] Planned Maintenance - JAMF Pro Apple Device Management

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Service(s) affected
JAMF Pro Apple Device Management
Category
Planned Maintenance

The Jamf service will be upgraded to version 11.13. There should be no interruption of services to our clients.

[Closed] Service Degradation - eduroam, Multiple Buildings

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Service(s) affected
eduroam
Building(s) affected
Hancher Auditorium,
Pappajohn Business Building,
Phillips Hall,
Pomerantz Center,
Sciences Library
Category
Service Degradation

The eduroam wireless service is experiencing issues in some buildings across campus. ITS is investigating the issue.

[Closed] Planned Maintenance - Telephone and Voice Services

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Service(s) affected
Telephone and Voice Services
Category
Planned Maintenance

UI Health Care staff will perform maintenance to install system upgrades on the Session Border Controllers (SBCs). This maintenance is expected to take up to 2 hours, and there should be no disruption to telephony services during this period.