Extended Technical Support is a cost recovery service for implementing technical support within University departments. Extended Technical Support currently employs technology consultants that facilitate the operation, maintenance, and support of a department's information technology needs.
Benefits of Extended Technical Support include:
- Quick access to technical support
- Technologist knows and understands departmental needs
- Maintain technical support when primary technologist is on vacation
- Technologist has opportunity for advancement
- ITS provides learning and development opportunities