On September 13, 2022, the Home Drive service will be changing from automatically provisioning to an exceptions based provisioning model.

What does this mean for end-users?

  • Currently, every HawkID is given a Home Drive when the ID is created.  After September 13, 2022, this will no longer happen.  
  • If you need a Home Drive for a specific purpose (e.g. Virtual Desktop), call to the ITS Help Desk and request an exception.  A Home Drive will be provisioned for you.

Does this affect Healthcare users?

  • This does not affect HealthCare users.  This is only the Iowa Domain Home Drive service.

What if I move from the Healthcare domain to the Iowa Domain? 

  • If you previously had an Iowa Home Drive and it has not been archived, data can still be moved between Home Drives.
  • If you have not ever been in the Iowa Domain before and do not have a Home Drive, you can copy your data to OneDrive for Business.
  • If you only have a .PST file, we suggest that you move your mail to Office365.  
  • If none of these solutions work, call the ITS Help Desk and request an exception.

Why is this change being made?

  • ITS offers OneDrive for Business as an individual file service option. 
  • All University faculty, staff and students automatically get OneDrive for Business.
  • OneDrive allows you to access your data from anywhere and is much more modern solution.
  • Sign-up for OneDrive training.



Article number: 
Last updated: 
November 23, 2022