​You've changed your HawkID password. Here's what to do next.

Step 1: Restart your computer

 Restarting your computer immediately after you have changed your password will update your password for most of your applications, update your login preferences, and give you a fresh start.

Step 2: Change your stored passwords

After you change your HawkID password, it is changed for all of your HawkID services. However, there are some applications that may have stored your old password, making it necessary for you to re-enter it.

Instructions for changing your password on these common services:

Potential issues

Here is a list of possible issues some users have reported after changing their password:

  1. If your account has been locked out because you have tried your password too many times, you will need to contact the Help Desk.
  2. Mac users may need to delete stored passwords from keychains
  3. HawkID vs. HealthcareID: Know when to use which password and where
  4. Can't log into work computer from off campus: Active Directory 
Article number: 
2568
Last updated: 
May 19, 2016
Service: