News | Information Technology Services

Microsoft Copilot: Your top questions answered

Artificial Intelligence (AI) is one of the hottest trends, and last month ITS began offering a new generative AI chat tool called Microsoft Copilot . Available to all University of Iowa faculty and staff, and to students starting in April, Copilot...

Microsoft Copilot now available for faculty and staff

Are you looking for a way to boost your productivity and efficiency? Do you want to leverage the power of artificial intelligence (AI) to enhance your work and research? If so, you might be interested in Copilot, the preferred generative AI tool for...

Changes applied to your login experience Aug. 1

New login changes make authentications more secure, streamlined, and accessible

Think security when considering AI

Monday, September 9, 2024 - 8:21am

Artificial intelligence (AI) is changing how we study, teach, explore, and create, sometimes in ways we don’t fully understand. AI-powered apps raise important practical and ethical questions: Are AI tools reliable and unbiased? Do they plagiarize...

Computer chips labeled with the letters AI

Build foundational AI skills with HawkAI certification

Friday, September 6, 2024 - 9:53am

The Iowa Initiative for Artificial Intelligence (IIAI) and Information Technology Services are now offering introductory short courses in artificial intelligence and machine learning (AI/ML). Any University of Iowa student or employee can take...

Phone Scam: Impersonating local law enforcement

Friday, August 2, 2024 - 2:32pm

Over 90% of cyber-attacks start with a targeted “ spear-phishing ” email or a phone call. That’s right: While bogus emails remain a favored tactic for scammers, phone calls also can trick people into sharing personal information or permitting access...

person with long hair holds iphone on a blanket

On the lookout for insider threats

Monday, July 22, 2024 - 7:41am

Institutional data like student, employee, or patient records are vital to University of Iowa missions. They’re also tempting targets for crooks who use data to steal identities, demand ransoms, or accomplish other malicious ends. Cybercriminals try...

Sightseeing binoculars with city skyline in the background.

Boost skills with LinkedIn Learning for free

Friday, July 5, 2024 - 2:48pm

LinkedIn Learning is an online training library that provides access to thousands of online courses on productivity, web design, graphic design, photography, programming, coding, and more. It is available free of charge to all University of Iowa...

graphic art of a person sitting at a desk with a laptop along with icons of a lightbulb, cogs, and a dartboard

Data on the go

Wednesday, June 19, 2024 - 11:04am

University of Iowa policies classify data and emphasize that everyone who works with university data bears responsibility for keeping it safe. Secure data management is especially important for restricted or critical data—student transcripts,...

Guardians of the data

Friday, May 24, 2024 - 9:28am

The University of Iowa defines “institutional data” as any information that “constitutes an official record” or “has institutional value.” That’s right. Every test grade, every medical chart entry, every research finding, every employment record,...

Numeric characters displayed in a spreadsheet

The ITS Help Desk is here for you

Wednesday, May 15, 2024 - 8:28am

Do you know how to get free technology help at the University of Iowa? Information Technology Services (ITS) caters to the diverse technology needs of University of Iowa students and employees. Whether you need help with resetting your HawkID...

Microsoft Copilot AI chat platform now available to students

Thursday, April 4, 2024 - 8:46am

Microsoft Copilot , a generative artificial intelligence chat platform, is currently available to University of Iowa staff, faculty, and now students. Faculty and staff have been using Copilot since early January. It has now been made available to...

overhead photo of a person typing on a windows 11 laptop and holding coffee mug

Top 10 Gartner resources

Friday, March 22, 2024 - 9:46am

Gartner is recognized as a global leader in technology-related research and advice. The Gartner Campus Access program provides students, faculty, and staff free access to the Gartner research library through a streamlined portal that you can log in...

macbook with coffee and notepad and phone on a wooden table

Learn to spot potential scams

Tuesday, March 19, 2024 - 12:39pm

Savvy crooks can con just about anyone. Witness the personal-finance writer who recently confessed she’d been taken for $50,000. Charlotte Cowles wrote about her experience in New York magazine . She took a call from a scammer claiming to work for...

Hand holding 100 dollar bills that are on fire

Security enhancements coming to university email in March

Wednesday, February 28, 2024 - 12:44pm

ITS ramps up email security efforts Starting March 7, ITS will apply changes that will impact university and healthcare email security. These features are a combination of tools designed to protect your account from phishing, spam, and malware...

typing on keyboard with graphic art padlocks

Featured

Microsoft Copilot: Your top questions answered

Tuesday, February 6, 2024 - 9:23am

A blue question mark on top of a light pink background

Take a step for cyber safety

Monday, February 5, 2024 - 4:04pm

Tuesday, Feb. 6, is Safer Internet Day, an annual event dedicated to promoting safer, more responsible use of online technology and mobile devices, especially by young people. Online safety, of course, should be an every-day priority—particularly...

Featured

Microsoft Copilot now available for faculty and staff

Friday, January 12, 2024 - 10:51am

Understanding insider threats

Monday, October 23, 2023 - 12:15am

When thinking about cybersecurity threats, most of us likely focus on hackers, malware, phishing attacks, and other external dangers. But some threats begin within, with peers or colleagues who—accidentally or on purpose—expose organizations to risk...

Open padlocks lying on a computer keyboard

Be on the lookout for social engineering scams

Monday, October 16, 2023 - 12:13am

Phishing and other online scams rely on social engineering—a timeless set of tactics that technology can leverage in new ways. Social engineering usually involves building and abusing trust, exploiting our innate good will, or playing to greed and...

Cybersecurity on the road

Monday, October 9, 2023 - 12:00am

Imagine you’re about to hit the road for semester break, a research trip, or a well-earned vacation. Cybersecurity may be just about the last thing on your mind. But if you plan to use your computer or other devices while traveling, take a few...

Vintage camper van driving down a desert highway toward rock formations

Cybersecurity begins at home

Monday, October 2, 2023 - 12:00am

October is Cybersecurity Awareness Month , a government-industry partnership that aims to raise awareness and empower everyone to protect their personal data against digital crimes. The university’s cybersecurity and IT support pros strive to keep...

Close up of hands typing on a laptop. Person wears light brown sweater and bangles.

Free, online access to leading tech research

Wednesday, August 9, 2023 - 5:30am

UI students, faculty, and staff have a new tool for learning about technology trends and topics: a free, online library from Gartner , a global leader in technology research and advice. Gartner articles cover topics like artificial intelligence (AI...