News

Microsoft Copilot: Your top questions answered

Artificial Intelligence (AI) is one of the hottest trends, and last month ITS began offering a new generative AI chat tool called Microsoft Copilot . Available to all University of Iowa faculty and staff, and to students starting in April, Copilot...

Microsoft Copilot now available for faculty and staff

Are you looking for a way to boost your productivity and efficiency? Do you want to leverage the power of artificial intelligence (AI) to enhance your work and research? If so, you might be interested in Copilot, the preferred generative AI tool for...

Changes applied to your login experience Aug. 1

New login changes make authentications more secure, streamlined, and accessible

DIY service retirement and redirects to occur April 1

Monday, March 29, 2021 - 9:45am

The DIY collection of applications will be retired on April 1, 2021. The component services, PowerUp and Calendar Combiner, will be moving to their own, independent websites. Please see the following pages for more information on the component...

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Stay Safe from Ransomware

Tuesday, February 9, 2021 - 8:25am

Ransomware is malicious software designed to encrypt files on a computer or other device and render them unusable until a ransom is paid. Ransomware attacks target both organizations and individuals. Victims of ransomware attacks may lose their data...

Close up of a yellow padlock on a locked door

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Take Charge of Your Privacy in 2021

Monday, January 11, 2021 - 8:00am

January 28 is Data Privacy Day , and the start of a new semester is a great time to check some online-privacy essentials off your to-do list. Review these steps you can take right now: Update privacy settings Check privacy settings for websites,...

Close up of door with mail slot and sign reading "PRIVATE"

Eight tips for staying safe online, especially at home

Monday, November 9, 2020 - 5:06pm

By now, students, faculty, and staff have (mostly) adapted to online classes and remote work. But as the University of Iowa prepares to finish the semester from a distance , it’s a good time to review what you can do to study and work safely online...

Photo of a laptop with video conference on screen and a coffee mug in the foreground

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OneIT

OneIT stands against racism, cruelty, and violence

Friday, June 5, 2020 - 12:00am

Message from Associate Vice President and CIO Steve Fleagle to the OneIT community regarding racism, cruelty, and violence

ITS Help Desk reports fall hot topics and back-to-school stats

Wednesday, September 25, 2019 - 3:47pm

Connecting to eduroam and using Two-Step Login were among the “hot topics” for the ITS Help Desk during this year’s fall rush—the week before the semester began and the first week of classes. An eduroam certificate upgrade in June generated many...

Help desk employees taking calls wearing headsets

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Goodbye Lynda, Hello LinkedIn Learning

Friday, July 5, 2019 - 3:26pm

On Tuesday, July 16, ITS will upgrade Lynda.com to LinkedIn Learning. LinkedIn Learning will have the same great content but provide an even more personalized experience. Upgraded features to explore LinkedIn Learning is the same online course...

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Stronger security for your Office 365 account

Monday, June 17, 2019 - 3:50pm

Office 365 added to services using Two-Step Login with Duo Security June 25 If you currently use Two-Step Login with Duo Security for campus applications like Employee Self-Service and MAUI, you can add Microsoft Office 365 to the growing list of...

Illustration showing a laptop and a phone with Two-Step Login screens

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Action required: Accept new wireless certificate June 4

Wednesday, May 22, 2019 - 11:17am

On Tuesday morning, June 4, at approximately 9:00 a.m., ITS will update the wireless eduroam certificate. This means you will need to accept the new certificate the next time you connect to the wireless network after this update. The action you need...

over the shoulder view of someone using a Macbook Air and an iPhone

VPN to require Two-Step Login as of May 16

Friday, May 10, 2019 - 7:28am

University of Iowa faculty, staff, and students logging in to the UI Anywhere virtual private network (VPN) will be required to verify and complete their connections using Two-Step Login starting Thursday, May 16. UI faculty and staff already use...

Alerts and outages page details status of UI technology services

Wednesday, April 10, 2019 - 2:40pm

The IT service alerts page is a resource for checking the status of widely used UI technology services such as Office 365, ICON, and eduroam. Information is updated 24/7 and can be accessed at its.uiowa.edu/alerts or by email or RSS feed subscription

Phishing’s 10-worst list

Sunday, March 31, 2019 - 11:27am

Presenting some of the most blatant and most devious email phishing scams—and what you can do to avoid them The University of Iowa email system receives more than 2.5 million messages per day, but about 69 percent of them never reach inboxes...

Photo illustration showing a fishing hook on a computer keyboard

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ITS ramps up email security efforts to fight phishing

Monday, February 25, 2019 - 11:52am

External email tags set to begin March 5 To combat phishing and help students, faculty, and staff identify potentially fraudulent email, external email tagging will be enabled on Tuesday, March 5, 2019. Messages sent from outside the University of...

[External] tag in subject lines circled in red

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2018 OneIT Year in Review now available

Monday, February 11, 2019 - 11:53am

The 2018 OneIT Year in Review tells the stories of investments in research technology, new tools to support student success and data-driven decision-making, savings and efficiency initiatives, and IT projects that foster outreach and engagement.