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News

Top 10 LinkedIn Learning videos

Here’s a roundup of the 10 most popular LinkedIn Learning courses watched by the University of Iowa community last year. Did your favorite make the cut? Learning ITIL (1hr 19m course) Excel 2019 Essential Training (2h 8m course) The Six Morning...

2019 OneIT Year in Review

The University of Iowa information technology community works closely with campus partners to advance the institution’s strategic goals. Learn more about how IT makes a difference in the OneIT Year in Review.

ITS Help Desk reports fall hot topics and back-to-school stats

Connecting to eduroam and using Two-Step Login were among the “hot topics” for the ITS Help Desk during this year’s fall rush—the week before the semester began and the first week of classes. An eduroam certificate upgrade in June generated many...
Presented by: 
OneIT

Keeping the network afloat

Tuesday, September 6, 2016 - 7:00pm
George Stumpf, director of physical infrastructure for Information Technology Services, recalls what it took to keep the UI's critical fiber optic network up and running during the 2008 flood.
George Stumpf, director of physical infrastructure, Information Technology Services

ICON change is here!

Thursday, September 1, 2016 - 1:26pm
A new underlying learning management system now powers Iowa Courses Online. Support and resources are available to answer your questions.
a person sitting looking at ICON website

OneIT Year in Review

Tuesday, August 30, 2016 - 8:42am
The OneIT Year in Review documents the progress of the TIER IT initiative, including achievements of 12 IT efficiency projects and success stories about OneIT's impact on campus.
OneIT icons
Presented by: 
OneIT

End user support Implementation update

Monday, August 8, 2016 - 7:00pm
Several units have or are in the process of transitioning to the centralized model for desktop support, device management, or help desk services.
Presented by: 
OneIT

Extended technical support to implement team structure

Monday, August 8, 2016 - 7:00pm
The ITS Extended Technical Support team provides desktop support to users across campus. Significant growth in the past year through the OneIT End User Support initiative is enabling a new organizational structure to improve services for campus.

Fraud Alert: Beware of Tuition and Professional Conference Scams

Friday, August 5, 2016 - 1:21pm
The Information Security and Policy Office is encouraging UI students and employees to be vigilant of two scams recently reported at other institutions. There is no indication of individuals here being targeted, but awareness is important.
Caution tape
Presented by: 
OneIT

IT Staff Receive IOWA Awards for Innovative, Impactful Projects

Tuesday, August 2, 2016 - 7:00pm
OneIT community members were honored for their work on Drupal Digital Signage and the HawkID Password Reset Tool.
3 students viewing digital signage
Presented by: 
OneIT

Move to Cloud-based Web-Hosting to Wrap Up Late Summer

Tuesday, June 7, 2016 - 7:00pm
The OneIT Website Hosting Project will complete moving 650 UI websites to the cloud-based web-hosting service Acquia by September. Adoption of Drupal continues to increase; three colleges and healthcare are in the process of moving to the system.
Presented by: 
OneIT

Hardware Exchange Program Boosts Digital Sign Efficiency

Tuesday, June 7, 2016 - 7:00pm
Campus units using the Drupal Digital Signage Service have enthusiastically embraced a new, efficient way to power digital signs: small, reliable, and easy-to-maintain Intel Compute Sticks.
Presented by: 
OneIT

Voicemail System Upgraded as Plans for VOIP Progress

Monday, June 6, 2016 - 7:00pm
The Communication and Collaboration Team is developing plans to modernize the UI telephone system to Voice Over Internet Protocol (VOIP) using Microsoft Skype for Business (formerly Lync) technology.
Presented by: 
OneIT

Regents Schools Coordinate IT Purchases for Better Pricing

Monday, June 6, 2016 - 7:00pm
The three state university IT groups communicate weekly about potential purchases and identify opportunities to work together. They agreed on standard PC/laptop configurations, and by buying in bulk were able to negotiate lower pricing.
Presented by: 
OneIT

Migration to Cloud-Based Office 365 Email Complete

Monday, June 6, 2016 - 7:00pm
The Office 365 project is complete; 54,000 faculty, staff, and student email accounts were migrated from the on-premises system to the cloud-based service, which provides a modern user experience and improved reliability, security, and access.
Presented by: 
OneIT

New Tools, Processes Assist in IT Hiring and Transitions

Monday, June 6, 2016 - 7:00pm
The OneIT Human Resources project has made great strides in implementing new processes and tools while updating old ones. An IT recruitment specialist pilot streamlines the IT hiring process for departments and leverages expertise in IT recruiting.
Presented by: 
OneIT

Time and Project Tracking Enhances Visibility of IT Efforts

Sunday, June 5, 2016 - 7:00pm
The IT Project Management Office project has improved visibility of IT activities by expanding use of the Team Dynamix tool to track hours devoted to projects, service, and support.
Presented by: 
OneIT

7 Units Implementing OneIT End User Support Model

Thursday, June 2, 2016 - 7:00pm
Over the course of the past several months the End User Support (EUS) project team has made good progress with the implementation of the EUS sub projects.
Presented by: 
OneIT

Take Our Children to Work Day Introduces Kids to Tech Careers

Wednesday, June 1, 2016 - 7:00pm
IT professionals gave their children a taste of technology through the inaugural Take Our Children to Work Day. At the event, 24 children programmed video games, navigated robots through an obstacle course, and toured the College of Engineering.
Presented by: 
OneIT

120 Applications Refactored/Retired in Application Portfolio Management Project

Monday, May 30, 2016 - 7:00pm
The Application Portfolio Management (APM) project team worked with campus IT leaders to populate a portfolio of software applications purchased and developed at the UI. They coordinated the refactoring or retirement of 120 campus applications.

Announcing a new tool for users to customize the Alerts and Outages RSS feed

Thursday, May 19, 2016 - 3:15pm
Information Technology Services (ITS) is always looking for new ways to help users get the information they need. During a recent website redesign process, ITS analyzed the various ways users get information from the website. Among that analysis was...

Register for Tech Forum 2016 by May 18

Monday, May 9, 2016 - 3:13pm
Registration for Tech Forum 2016 is now open! TF16 will take place Tuesday, May 24 from 8:30 a.m. to 4 p.m. at the Iowa Memorial Union.

Voicemail system upgrade planned for May 19 – June 2 

Monday, May 9, 2016 - 10:57am
If you access your voicemail by dialing 5-1000, please note the campus telephone voicemail system will be upgraded between May 19 – June 2, 2016.
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Events

Serious Learning Through Fun and Games: Considerations for Gamifying Your Course
Friday, April 16, 2021, 12:00pm to 1:00pm Serious Learning Through Fun and Games: Considerations for Gamifying Your Course
Open ICON Workshop
Tuesday, April 20, 2021, 2:00pm to 3:00pm Open ICON Workshop
Interactive Zoom Practice Session
Friday, April 23, 2021, 10:00am to 11:00am Interactive Zoom Practice Session
Assessing Assessment: Evidence-Based Grading and Nontraditional Approaches to Grading
Monday, April 26, 2021, 8:00am to Friday, May 7, 2021, 5:00pm Assessing Assessment: Evidence-Based Grading and Nontraditional Approaches to Grading
What Your Students Wish You Knew About ICON
Tuesday, April 27, 2021, 2:00pm to 3:00pm What Your Students Wish You Knew About ICON
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Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
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