Telephone and Voice Services
This information does not apply to the University of Iowa Health Care telephone system. For UI Health Care help please call 6-0001 or email helpdesk-hcis@uiowa.edu.
OneIT Unified Communication Services provides telephone service throughout the University of Iowa's main and Oakdale campuses. We also integrate with the Public Switched Telephone Network to make services available to off-campus locations.
The majority of users and department utilize Skype for Business for their primary telephone service; see the Skype for Business service page for more detail. Areas such as conference rooms, classrooms and hallways utilize traditional analog phone devices; more details on this service are provided in this support site for your convenience.
Overview
There is no charge for use of this service.
Service Requests
- New Service or Changes to Existing Service:
- Questions call: 335-2945
- Submit Inter-Departmental requisition to:
- Scan to its-itconnect@uiowa.edu
- Request Repair or Report a Problem:
384-4357 - Online Repair Form
General Information
- Voice: 335-2945
Billing Information
Billing is handled through the ITConnect System
- Requests via Email: its-itconnect@uiowa.edu
- Billing Inquiries: 335-6322
Directory Assistance (University Information Only)
- On Campus: Dial 0
Directory Assistance - Off Campus (Also see Directory Assistance On-line)
- Off-Campus: 335-3500
- Hospital Information: 356-1616
University of Iowa Health Care Telecommunications Services
- Call: 356-0001 - HCIS Help Desk
- Email: helpdesk-hcis@uiowa.edu