Departmental Printing

Available to
Students
Faculty
Staff
IT Professionals
Departments
Fees
See Details
Descriptions of Print Services that are Available
Request a New/Changed Print Queue
Printer Recommendations
Request a Printing Report

Below you'll find a list of resources/websites intended to help IT staff meet the printing needs of their units.  For questions or concerns not addressed by the resources below, please email ITS-ECM-HELP@uiowa.edu.

Need a Printer Recommendation? 

Need a New Print Queue or Make Changes to an Existing One?

Need a New Charged Print Queue or Make Changes to an Existing One?

Need to Retire a Printing Device?

Need to Remove a Print Queue? 

Need a Printing Report?

Need a Printing Audit Done?  

 

Support Articles

General Support Information

Printer Recommendations
Printer Repairs
Printer and MFD Disposal
Requesting a New or Replacement Departmental Print Queue
Request a Scheduled Print Queue Report
Request a Departmental Printing Audit
Request a Print Queue to be Removed
Adding a Departmental Print Queue in Windows 10
Adding a Departmental Print Queue in Windows 7
Adding a Departmental Print Queue in Mac OSX/MacOS
Requesting a New or Replacement Charged Print Queue

Quick Reference Guide

Printing Services and Solutions

Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

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How to post an IT service alert.

Past 90 Days

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Alert History

Multiple Services - Maintenance on Aug 4, 2019, 8:00pm - Aug 5, 2019, 12:00pm
Start: 
Sunday, August 4, 2019 - 8:00pm
End: 
Monday, August 5, 2019 - 12:00pm
Description

Printing in ITCs will be unavailable in order to perform a service upgrade. Departmental printing may also be offline during this maintenance window. 

Services
Departmental Printing
Printing in Computer Labs (ITCs)
Last updated: 
Monday, August 5, 2019 - 12:00pm
Multiple Services - Outage on Jul 16, 2019, 8:00am
Start: 
Tuesday, July 16, 2019 - 8:00am
End: 
Tuesday, July 16, 2019 - 10:30am
Updates
Tuesday, July 16, 2019 - 10:30am

The Papercut servers have been restored to normal functionality.

Tuesday, July 16, 2019 - 9:00am

SST is restoring the Papercut production servers and will notify ECM once that is done. But as things currently stand, Papercut is down, so charged printing and webprint is unavailable.

Description

 PaperCut and IOWAPRINT04 are unresponsive.  Some printing on campus will not work until ITS support staff can restore service.

Services
Departmental Printing
Printing in Computer Labs (ITCs)
Last updated: 
Tuesday, July 16, 2019 - 10:29am

Departmental Printing Contact Information

ITS-ECM-HELP@uiowa.edu