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Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

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Alert History

Start: 
Tuesday, September 20, 2022 - 9:45am
End: 
Wednesday, September 21, 2022 - 9:00am
Updates
Wednesday, September 21, 2022 - 9:00am

The issue has been resolved.

Description

Users may have issues using print queues hosted on IOWAPRINT01.

Last updated: 
Wednesday, September 21, 2022 - 9:03am
Start: 
Friday, September 16, 2022 - 11:00am
End: 
Friday, September 16, 2022 - 11:30am
Description

The ITS Server Support Team will be restarting the print server IOWAPRINT02.iowa.uiowa to address a persistent networking issue. Documents sent to printers hosted on that server around that time may not print. The outage should last no longer than 15 minutes.

Last updated: 
Friday, September 16, 2022 - 11:30am
Start: 
Saturday, June 11, 2022 - 10:00am
End: 
Saturday, June 11, 2022 - 12:00pm
Description

ITS will be performing maintenance on the Papercut database. During this time ITC printing, print release stations, mobile print release, web print, printing to charge printers, and printing using shared accounts may be unavailable.

Most printing for the print queues on IOWAPRINT01, IOWAPRINT02, IOWAPRINT03, and IOWAPRINT04 will be unaffected.  Print queues on those servers will function normally and log data for PaperCut reports until the PaperCut service is available again.

Please contact ECM if you have any questions.

Last updated: 
Saturday, June 11, 2022 - 12:00pm
Start: 
Sunday, August 4, 2019 - 8:00pm
End: 
Monday, August 5, 2019 - 12:00pm
Description

Printing in ITCs will be unavailable in order to perform a service upgrade. Departmental printing may also be offline during this maintenance window. 

Last updated: 
Monday, August 5, 2019 - 12:00pm
Start: 
Tuesday, July 16, 2019 - 8:00am
End: 
Tuesday, July 16, 2019 - 10:30am
Updates
Tuesday, July 16, 2019 - 10:30am

The Papercut servers have been restored to normal functionality.

Tuesday, July 16, 2019 - 9:00am

SST is restoring the Papercut production servers and will notify ECM once that is done. But as things currently stand, Papercut is down, so charged printing and webprint is unavailable.

Description

 PaperCut and IOWAPRINT04 are unresponsive.  Some printing on campus will not work until ITS support staff can restore service.

Last updated: 
Tuesday, July 16, 2019 - 10:29am

Departmental Printing Contact Information