News

Microsoft Copilot: Your top questions answered

Artificial Intelligence (AI) is one of the hottest trends, and last month ITS began offering a new generative AI chat tool called Microsoft Copilot . Available to all University of Iowa faculty and staff, and to students starting in April, Copilot...

Microsoft Copilot now available for faculty and staff

Are you looking for a way to boost your productivity and efficiency? Do you want to leverage the power of artificial intelligence (AI) to enhance your work and research? If so, you might be interested in Copilot, the preferred generative AI tool for...

Changes applied to your login experience Aug. 1

New login changes make authentications more secure, streamlined, and accessible

A four-step cybersecurity plan

Monday, October 24, 2022 - 11:45am

October is Cybersecurity Awareness Month , an annual reminder that virtually everyone needs to recognize and confront online threats. Big data breaches, ruthless ransomware attacks, and even cyberwarfare get all the headlines. But most cybersecurity...

Two-Step Login expanding this fall

Sunday, September 18, 2022 - 10:24am

Starting Oct. 21, all University of Iowa students will be required to enroll in Two-Step Login with Duo —the university’s multifactor authentication system—to access services like MyUI, ICON, and Office 365. Most students, staff, and faculty already...

Did you hear about the student loan announcements? Scammers did, too

Monday, August 29, 2022 - 12:45pm

The Federal Trade Commission (FTC) is warning those with student loans to be cautious of scammers in the coming months as details unfold on the new government plan for student loan forgiveness and extension of the payment pause.

Person writing in a notebook looking at a computer

Restoration of IT services nearly complete after outage

Wednesday, July 6, 2022 - 10:55am

Information Technology teams have been working around the clock since last week to replace hardware and restore important IT systems and data. The outage was due to a hardware failure and no personal information was compromised.

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Introducing the New IT Self-Service Portal

Friday, June 10, 2022 - 7:45am

In an effort to better support the University of Iowa community, Information Technology Services (ITS) has deployed a new IT self-service portal called Enterprise Service Center (ESC). The self-service portal provides faculty, staff, and students a...

Screen shot of Enterprise Service Center homepage

Ensuring IT access for everyone

Monday, May 9, 2022 - 10:01am

Digital technology tools have become indispensable for work, school, shopping, entertainment, and social interaction. But for as many as a billion people with disabilities worldwide, websites, mobile apps, social media, e-commerce, and learning...

Computer keyboard key printed with the word access.

Six IT Policies You Need to Know About

Friday, April 22, 2022 - 2:21pm

Almost every University of Iowa employee uses university-managed IT resources. For some, this means occasionally checking their UI-provided email or logging onto Employee Self Service. For others, it means working on a university-owned computer...

Person's hands typing on a laptop computer keyboard

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Four ways to protect yourself from phishing

Tuesday, April 12, 2022 - 11:36am

The University of Iowa email system receives more than 2.5 million messages per day, but about 69 percent never reach inboxes. Screening systems flag them as spam or scams—they’re discarded before they can do harm. But some deceptive and dangerous...

magnifying glass and lock icons to depict security awareness

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2021 OneIT Year in Review

Friday, March 11, 2022 - 10:27am

The year was marked with significant change, both in how the campus utilizes technology and in how the IT community works to provide it. The 2021 OneIT Year in Review highlights how OneIT met COVID-related needs and supported the UI's mission.

Old Capitol in the spring with blooming tree

Learn How to Stop Tax Scammers

Tuesday, March 8, 2022 - 12:10pm

As you file your taxes or await your refund, look out for tax-related scams which could put your identity and finances at risk. Tax season typically brings a surge in phishing attempts , including fraudulent emails that try to steer you to shady...

Avoiding identity theft

Monday, January 31, 2022 - 8:34am

January 31-February 4 is Identity Theft Awareness Week . Take a minute to how consider how identity theft works and what you can do to protect yourself. Staying safe requires a mix of mindset and practices. Be aware—even skeptical—of every request...

Protecting your privacy

Sunday, January 23, 2022 - 10:00am

Jan. 24-28 is Data Privacy Week, a National Cybersecurity Alliance initiative that encourages individuals to secure their personal information and urges organizations to use customer data with respect and transparency. To mark the week, we talked...

Close up of door with mail slot and sign reading "PRIVATE"

How to Keep Scammers from Spoiling Your Holidays

Monday, December 6, 2021 - 10:03am

Not every holiday tradition brings comfort and joy. The busy, end-of-year season typically prompts a surge of phishing attempts and other online scams. The University of Iowa has already seen the work of digital Grinches this year. Phishing-related...

Close-up of evergreen tree branches strung with white lights.

Protect yourself from tax-season scams

Wednesday, December 1, 2021 - 1:51pm

Be vigilant of unexpected or suspicious emails, text, or phone calls requesting personal or financial information this time of year, when cyber criminals develop income tax scams.

How to Think Like a Cyber Pro

Tuesday, October 26, 2021 - 10:03am

As Cybersecurity Awareness Month closes, we talked with members of the University of Iowa’s Information Security and Policy team to learn how they manage cybersecurity threats in their daily lives. Read on to discover how you can do what the pros do...

Graffiti of the word "safety" on an urban wall

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Five Simple Steps to Stay Cyber Smart

Wednesday, October 6, 2021 - 1:12pm

Ransomware attacks. Hacked social-media accounts. Phishing and other email scams. Online threats—from the merely annoying to the potentially devastating—seem to be virtually everywhere. But some relatively simple steps can dramatically reduce your...

Padlock laying on a laptop computer keyboard

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Free tech resources and things you should know

Tuesday, September 14, 2021 - 1:23pm

Information Technology Services (ITS) offers students a variety of free services and software. Here are some of the most popular technology resources available to you: Help Desk support Students having trouble with any and all devices can get free...

Student wearing a yellow shirt looking down at an open text book with an open laptop next to the book

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Tech updates you might have missed

Tuesday, September 7, 2021 - 10:32am

Welcome back! As you settle into a new semester, here are some updates and resources you may have missed: Hybrid meeting resources Check out this helpful guide containing tips for running more effective hybrid meetings . More and more departments on...