News

Meet the AI Support Team at Iowa

Friday, October 3, 2025

Safeguarding data privacy in a new academic year

Thursday, September 11, 2025
Each academic year, thousands of students join faculty and staff in learning, teaching, research, and discovery at the University of Iowa. With this excitement comes a critical responsibility—protecting the data that keeps our institution safe.

Switching to the Duo Mobile app? Get in-person support

Thursday, September 4, 2025
Are you using text (SMS) or phone calls when logging in with your HawkID? To protect university accounts from rising cyber threats, the University of Iowa is retiring text (SMS) and phone call options for two-step logins for all users by Nov. 4. To support users to may need assistance in switching to the Duo Mobile app, ITS will host popup support tables around campus.

HawkAI Level 1 certificate courses return this fall 

Wednesday, September 3, 2025
The Iowa Initiative for Artificial Intelligence (IIAI), in collaboration with Information Technology Services, is once again offering introductory short courses in Artificial Intelligence and Machine Learning (AI/ML) this fall.
Close up of a dangling fishing hook

How to spot email phishing scams

Tuesday, August 19, 2025
Email phishing scams remain one of the most common cybersecurity threats, but most phishing attacks are easy to identify and stop.
Person holding a mobile phone

Iowa phasing out phone/text authentication options for Two-Step Login

Saturday, August 9, 2025
Verified push notifications to Duo Mobile app enhance security and cut costs.

Steve Fleagle, longtime chief information officer, to retire from the University of Iowa

Wednesday, July 16, 2025
Steve Fleagle, who has guided the University of Iowa’s information‑technology enterprise for more than two decades, will retire fall of 2025 after 40 years of service to the institution.
Metal fishing hook

Pause and check to prevent phishing

Friday, July 11, 2025
Online bad actors expect you to trust what you see and act without thinking. A moment's pause and a couple of simple checks can foil their schemes.