News | Information Technology Services

ITS Help Desk reports fall hot topics and back-to-school stats

Connecting to eduroam and using Two-Step Login were among the “hot topics” for the ITS Help Desk during this year’s fall rush—the week before the semester began and the first week of classes. An eduroam certificate upgrade in June generated many...

Goodbye Lynda, Hello LinkedIn Learning

On Tuesday, July 16, ITS will upgrade Lynda.com to LinkedIn Learning. LinkedIn Learning will have the same great content but provide an even more personalized experience. Upgraded features to explore LinkedIn Learning is the same online course...

Stronger security for your Office 365 account

Office 365 added to services using Two-Step Login with Duo Security June 25 If you currently use Two-Step Login with Duo Security for campus applications like Employee Self-Service and MAUI, you can add Microsoft Office 365 to the growing list of...

Presented by:

Office of Teaching, Learning & Technology

4CAST 2017: Save the Date Jan. 12

Wednesday, November 2, 2016 - 12:00am

The Office of Teaching, Learning & Technology has joined with other campus partners to present a day-long event that draws together faculty members and administrators to examine how learning technologies can be leveraged to engage students.

Presented by:

OneIT

Data centers and servers progress: 19 of 32 in-scope server rooms consolidated

Tuesday, November 1, 2016 - 7:00pm

The Data Centers and Servers Project is working on consolidations in Psychology, Tippie College of Business, the Iowa Memorial Union, College of Public Health, Facilities Management, the Athletic Hall of Fame, and various other departments.

How to steer clear of malware and phishing scams

Tuesday, October 18, 2016 - 10:49am

Here are some ways to avoid malware (malicious code or software) and phishing—scams that trick you into providing personal information.

What you can do to keep UI and personal data safe

Tuesday, October 18, 2016 - 10:44am

Cybersecurity is a shared responsibility. Ensure you're doing all you can to keep both university and personal information and systems secure.

3 simple steps to enhance your cybersecurity

Tuesday, October 18, 2016 - 10:39am

In less than 15 minutes you can help deter a bad actor’s efforts with three easy cybersecurity steps.

Presented by:

OneIT

OneIT web hosting project completed

Wednesday, October 12, 2016 - 7:00pm

The project consolidated Drupal-hosted websites on campus onto a single platform, migrated over 650 sites to the cloud-hosting provider Acquia, and implemented a Drupal Digital Signage Service for campus-wide use.

Presented by:

OneIT

OneIT application portfolio management project wraps up

Sunday, October 9, 2016 - 7:00pm

The project created an initial inventory of software applications purchased and developed at UI that allowed IT leadership to identify duplicate applications and eliminate redundancy.

Presented by:

Office of Teaching, Learning & Technology

Easy Grading with Canvas SpeedGrader

Wednesday, October 5, 2016 - 12:00am

One of the new time-saving features in ICON is the SpeedGrader, which allows instructors to view and grade student assignment submissions in one place.

Information Management/Human Resources transitioning to ITS

Thursday, September 22, 2016 - 2:46pm

As part of task force recommendations to elevate the role of human resources on campus, the Information Management/Human Resources (IM/HR) workgroup is transitioning into ITS-Administrative Information Systems.

Presented by:

OneIT

Information Security and Policy Office announces reorganization

Tuesday, September 13, 2016 - 7:00pm

This Information Security and Policy Office announced a reorganization, through which Enterprise Services staff responsible for IT accessibility services and support will join the department and two new workgroups will be formed.

UI launches inclusive student record initiative

Friday, September 9, 2016 - 11:05am

Students can now designate preferred first name, sex, gender, and pronouns of reference through MyUI.

MyUI portal screen shot - gender inclusive records

Security office warns of email scams

Friday, September 9, 2016 - 8:49am

UI IT professionals are seeing a rise in phishing scams. Use these tips to avoid an account compromise.

Presented by:

OneIT

UI collaborates with fellow schools on Canvas migration

Wednesday, September 7, 2016 - 7:00pm

The UI teamed up with fellow Unizin schools to share tools and strategies in its transition to Canvas, a new underlying learning management system for ICON. A Unizin story describes the collaboration.

Presented by:

OneIT

Keeping the network afloat

Tuesday, September 6, 2016 - 7:00pm

George Stumpf, director of physical infrastructure for Information Technology Services, recalls what it took to keep the UI's critical fiber optic network up and running during the 2008 flood.

George Stumpf, director of physical infrastructure, Information Technology Services

ICON change is here!

Thursday, September 1, 2016 - 1:26pm

A new underlying learning management system now powers Iowa Courses Online. Support and resources are available to answer your questions.

a person sitting looking at ICON website

OneIT Year in Review

Tuesday, August 30, 2016 - 8:42am

The OneIT Year in Review documents the progress of the TIER IT initiative, including achievements of 12 IT efficiency projects and success stories about OneIT's impact on campus.

Presented by:

OneIT

End user support Implementation update

Monday, August 8, 2016 - 7:00pm

Several units have or are in the process of transitioning to the centralized model for desktop support, device management, or help desk services.

Presented by:

OneIT

Extended technical support to implement team structure

Monday, August 8, 2016 - 7:00pm

The ITS Extended Technical Support team provides desktop support to users across campus. Significant growth in the past year through the OneIT End User Support initiative is enabling a new organizational structure to improve services for campus.

Fraud Alert: Beware of Tuition and Professional Conference Scams

Friday, August 5, 2016 - 1:21pm

The Information Security and Policy Office is encouraging UI students and employees to be vigilant of two scams recently reported at other institutions. There is no indication of individuals here being targeted, but awareness is important.