News

Changes applied to your login experience Aug. 1

New login changes make authentications more secure, streamlined, and accessible

How to prevent spear-phishing

You may be familiar with phishing—scam emails (or direct messages, or social posts) that try to con you into giving up a password, downloading malicious software, or otherwise opening yourself up to a cyber-attack. But have you heard of spear-...

Introducing the New IT Self-Service Portal

In an effort to better support the University of Iowa community, Information Technology Services (ITS) has deployed a new IT self-service portal called Enterprise Service Center (ESC). The self-service portal provides faculty, staff, and students a...
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Five Simple Steps to Stay Cyber Smart

Wednesday, October 6, 2021 - 1:12pm
Ransomware attacks. Hacked social-media accounts. Phishing and other email scams. Online threats—from the merely annoying to the potentially devastating—seem to be virtually everywhere. But some relatively simple steps can dramatically reduce your...
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Office of Teaching, Learning & Technology

ICON Direct Experiences Continued Growth

Tuesday, October 5, 2021 - 12:00am
ICON Direct continues its rapid growth, with a 13% increase in orders in fall 2021 over fall 2020. This semester, approximately 14,800 students have at least one ICON Direct digital material in their classes.
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Free tech resources and things you should know

Tuesday, September 14, 2021 - 1:23pm
Information Technology Services (ITS) offers students a variety of free services and software. Here are some of the most popular technology resources available to you: Help Desk support Students having trouble with any and all devices can get free...
Student wearing a yellow shirt looking down at an open text book with an open laptop next to the book
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Tech updates you might have missed

Tuesday, September 7, 2021 - 10:32am
Welcome back! As you settle into a new semester, here are some updates and resources you may have missed: Hybrid meeting resources Check out this helpful guide containing tips for running more effective hybrid meetings . More and more departments on...
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ICON to show pronouns

Wednesday, May 12, 2021 - 8:43am
Starting May 20, ICON will show pronouns for students, faculty, and staff who’ve set public pronouns using the MyUI or Employee Self Service systems.

DIY service retirement and redirects to occur April 1

Monday, March 29, 2021 - 9:45am
The DIY collection of applications will be retired on April 1, 2021. The component services, PowerUp and Calendar Combiner, will be moving to their own, independent websites. Please see the following pages for more information on the component...
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Stay Safe from Ransomware

Tuesday, February 9, 2021 - 8:25am
Ransomware is malicious software designed to encrypt files on a computer or other device and render them unusable until a ransom is paid. Ransomware attacks target both organizations and individuals. Victims of ransomware attacks may lose their data...
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Top 10 LinkedIn Learning videos

Tuesday, February 2, 2021 - 12:52pm
Here’s a roundup of the 10 most popular LinkedIn Learning courses watched by the University of Iowa community last year. Did your favorite make the cut? Learning ITIL (1hr 19m course) Excel 2019 Essential Training (2h 8m course) The Six Morning...
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Take Charge of Your Privacy in 2021

Monday, January 11, 2021 - 8:00am
January 28 is Data Privacy Day , and the start of a new semester is a great time to check some online-privacy essentials off your to-do list. Review these steps you can take right now: Update privacy settings Check privacy settings for websites,...
Close up of door with mail slot and sign reading "PRIVATE"

Eight tips for staying safe online, especially at home

Monday, November 9, 2020 - 5:06pm
By now, students, faculty, and staff have (mostly) adapted to online classes and remote work. But as the University of Iowa prepares to finish the semester from a distance , it’s a good time to review what you can do to study and work safely online...
Photo of a laptop with video conference on screen and a coffee mug in the foreground

ITS Help Desk reports fall hot topics and back-to-school stats

Wednesday, September 25, 2019 - 3:47pm
Connecting to eduroam and using Two-Step Login were among the “hot topics” for the ITS Help Desk during this year’s fall rush—the week before the semester began and the first week of classes. An eduroam certificate upgrade in June generated many...
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Goodbye Lynda, Hello LinkedIn Learning 

Friday, July 5, 2019 - 3:26pm
On Tuesday, July 16, ITS will upgrade Lynda.com to LinkedIn Learning. LinkedIn Learning will have the same great content but provide an even more personalized experience. Upgraded features to explore LinkedIn Learning is the same online course...
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Stronger security for your Office 365 account

Monday, June 17, 2019 - 3:50pm
Office 365 added to services using Two-Step Login with Duo Security June 25 If you currently use Two-Step Login with Duo Security for campus applications like Employee Self-Service and MAUI, you can add Microsoft Office 365 to the growing list of...
Illustration showing a laptop and a phone with Two-Step Login screens
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Action required: Accept new wireless certificate June 4

Wednesday, May 22, 2019 - 11:17am
On Tuesday morning, June 4, at approximately 9:00 a.m., ITS will update the wireless eduroam certificate. This means you will need to accept the new certificate the next time you connect to the wireless network after this update. The action you need...
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VPN to require Two-Step Login as of May 16

Friday, May 10, 2019 - 7:28am
University of Iowa faculty, staff, and students logging in to the UI Anywhere virtual private network (VPN) will be required to verify and complete their connections using Two-Step Login starting Thursday, May 16. UI faculty and staff already use...

Alerts and outages page details status of UI technology services

Wednesday, April 10, 2019 - 2:40pm
The IT service alerts page is a resource for checking the status of widely used UI technology services such as Office 365, ICON, and eduroam. Information is updated 24/7 and can be accessed at its.uiowa.edu/alerts or by email or RSS feed subscription

Phishing’s 10-worst list

Sunday, March 31, 2019 - 11:27am
Presenting some of the most blatant and most devious email phishing scams—and what you can do to avoid them The University of Iowa email system receives more than 2.5 million messages per day, but about 69 percent of them never reach inboxes...
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ITS ramps up email security efforts to fight phishing

Monday, February 25, 2019 - 11:52am
External email tags set to begin March 5 To combat phishing and help students, faculty, and staff identify potentially fraudulent email, external email tagging will be enabled on Tuesday, March 5, 2019. Messages sent from outside the University of...
[External] tag in subject lines circled in red

Events

Microsoft Teams: Working with Files
Thursday, November 30, 2023, 9:00am to 10:00am Microsoft Teams: Working with Files
ICON Quizzes and Respondus Lockdown Browser
Thursday, November 30, 2023, 3:00pm to 4:00pm ICON Quizzes and Respondus Lockdown Browser
Microsoft Teams: An Introduction
Thursday, December 7, 2023, 1:00pm to 2:30pm Microsoft Teams: An Introduction
Top Hat Interest Group
Thursday, December 7, 2023, 3:00pm to 4:00pm Top Hat Interest Group
Getting Started with AI: A Guided Introduction
Wednesday, December 13, 2023, 11:00am to 12:00pm Getting Started with AI: A Guided Introduction
University of Iowa Main Library
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