If Outlook is showing your images/pictures in email messages as a red X, you can change that in your Outlook settings. First, check to see what your download settings are: Choose File | Options | Trust Center | Trust Center Settings - is there a...

The university adopted Two-Step Login in the face of real security threats. Most other major universities have done the same. Two-Step is a basic and essential tool for keeping our campus community safe. Here are six reasons the university requires...

Unused Teams and Groups can accumulate and become a burden to resources over time. To prevent this from happening, ITS has implemented an expiration policy for Teams and Groups. This article will explain the expiration policy and provide you with...

Microsoft Teams is now enabled for all Faculty, Staff and Student Hawk IDs. To get started with Microsoft Teams, please see this ITS support article .

ITS manages the RemoteAdmin service for campus. This service allows campus IT professionals to access servers within the datacenter. IT professionals with a need to datacenter access servers may request access to the RemoteAdmin Service. Access to...

If you receive a message similar to the images below after the FileMaker Server upgrade, you may not have the most recent Opener file for your database. Contact the FileMaker Hosting administration team at fmpadmin@uiowa.edu to get a new Opener file...

The choice of whether to install the 32-bit or 64-bit version of FileMaker depends on a few things (note: this only applies to Windows, there is only one installer for the Mac version of FileMaker): Is your Operating System 32-bit or 64-bit? If your...

As of May 16, 2019, UI Anywhere VPN users are required to use Two-Step Login to verify and complete their VPN connections. If you do not have devices enrolled in Duo Two-Step Login, review the Two-Step Login set-up and management instructions ...

Push notifications to the Duo Mobile app on a mobile phone or tablet are the fastest, easiest, most reliable, most discreet, and most secure way to complete two-step logins. Setting up the app and push notifications takes just a few minutes and will...