Configuring Trusted Devices Duo Security's trusted devices feature is similar to the "remember my computer" or "keep me logged in" features that users are accustomed to seeing when logging in to many websites. With the trusted devices feature...

Best Practices - Tips and Recommendations for Creating Lists in Office 365 Office 365 offers a variety of UI Directory and Distribution Lists options. Some of these directory and lists can be automatically generated from institutional data. The...

The ITC's are located in multiple locations across the entire campus. The following list shows the locations, available computers, printer types and study spaces. You can find the list of study spaces on campus here .

FileVault2 Encryption - Frequently Asked Questions

MBAM - Frequently Asked Questions

If you are being prompted for your password in Outlook try the steps below, one at a time to resolve the issue. Can the user log in to OWA ? If yes, have them restart Outlook. Have them use Hawkid@uiowa.edu when prompted for credentials and check...

There is a known issue in Outlook 2013 where the user receives the error message "You cannot respond to a meeting without an organizer" when selecting "Send the Response Now" to accept a calendar invitation. The resolution is to switch from online...

Unlike other versions of Office, the updates and security updates for Office ProPlus are not available via Windows Update. Instead, these updates are released monthly (usually the 2nd Tusday of the month), and Microsoft creates an updated version of...

If you need to uninstall Office ProPlus from your computer, please follow the steps on Microsoft's Knowledge Base article #2793501 .