If you run into issues with Microsoft Office ProPlus, it is sometimes helpful to run a repair of the software. To do so, follow these steps below: Go to your Control Panel Tip: Press the Windows logo key on your keyboard, then type "Control Panel"...

Unlock your Duo Account You can become locked out of Duo Security if you enter an invalid (or used) passcode too many times, or if you let multiple Duo mobile push notifications expire in the app without approving or denying them. These are security...

To check how much quota you are using following the steps below: Login to your Office 365 account with your HawkID and HawkID password. Click the Settings (gear) icon Select Options Select Account In the Mailbox Usage you can see the amount of space...

You may have instances where you need to access a service that requires Two-Step Login, but you don't have access to one of your enrolled devices to complete the second step of your login. In these cases, you can enter a pre-generated pass code that...

To delete a device from Two-Step Login: Log in to your Two-Step Login profile using your HawkID and password, and then select the device from the list of enrolled devices. Choose the Delete Device button. Note: You cannot delete your Default Device...

If you use Duo Mobile push notifications with Two-Step Login and get a new phone, you must replace your HawkID login account profile in the Duo Mobile app on your new phone. To configure the Duo Mobile app on your new phone: On your new phone , open...

If you don't have your enrolled phone to complete a two-step login with Duo Security, and you haven't got a backup phone defined, you have three options: use a (previously generated) backup code that you saved enroll a new phone as an alternate and...

The ITS central FileMaker server is running version 17 of FileMaker Server. Compatibility FileMaker Server 17 is compatible with FileMaker Pro 15 - 18 clients only. Note: While FileMaker Pro 15 is technically supported, it will be going End of Life...