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Frequently Asked Questions

I have a message I would like to send that contains confidential information. Is a mass mailing appropriate?

Confidential mailings are not recommended with this process. E-mail is not a secure method of sending information.
Service: 
Mass Mail
Article number: 
3793
Last updated: 
June 15, 2016

Qualtrics General Usage - Frequently Asked Questions (FAQs)

This FAQ page will address common questions pertaining to Qualtrics usage, including supported browsers, IRB approved surveys, creating surveys, sharing surveys, and much more. For additional information and training resources pertaining to...
Service: 
Qualtrics
Article number: 
2729
Last updated: 
September 23, 2021

Qualtrics Account Information - Frequently Asked Questions (FAQs)

This FAQ (Frequently Asked Questions) page will provide you with everything you need to know regarding Qualtrics@Iowa accounts (powered by Qualtrics), including how to obtain an account, what type of accounts are available, eligibility, forgotten...
Service: 
Qualtrics
Article number: 
2721
Last updated: 
December 11, 2019

What is the Van Allen Learning Commons and where is it located?

The Van Allen Learning Commons, located on the 3rd floor of Van Allen just outside of the TILE classroom , is an open study space available for students to study and to work in groups. The Learning Commons is equipped with computers, display screens...
Service: 
Instructional Technology Centers (ITCs)
Article number: 
2799
Last updated: 
March 13, 2018

Qualtrics Security & Privacy - Frequently Asked Questions (FAQs)

This FAQ (Frequently Asked Questions) page will provide you with information pertaining to Qualtrics security, Privacy Policy, and Anti-Spam Policy.
Service: 
Qualtrics
Article number: 
2722
Last updated: 
October 5, 2017

Qualtrics - Frequently Asked Questions (FAQs)

The following article will address the most common questions and concerns pertaining to Qualtrics online survey software at the University of Iowa. Please select the most appropriate area for your question based on the sections below: Account...
Service: 
Qualtrics
Article number: 
2720
Last updated: 
January 23, 2017

What happens to my Office 365 mailbox when I leave the University?

Depending on your status (Faculty, Staff or Student) your mailbox will remain open for a period of time. If you have a university Office 365 account, and you choose to change your routing address from your Office 365 account to another account (e.g...
Service: 
Office 365: Email & Calendaring
Article number: 
2452
Last updated: 
May 17, 2022

How do I recall a message I've already sent?

Outlook allows you to cancel (recall) messages that you have sent to other Outlook users. However, this feature is not available in OWA (Outlook Web App). This feature can be useful if you send a message and then you discover errors in the message...
Service: 
Office 365: Email & Calendaring
Article number: 
2528
Last updated: 
January 11, 2021

Is there an option to Send As (e.g., my boss wants the email to look like it came from him/her, not "on behalf of" him/her )?

Yes, however there is no client side option to 'Send As'. If you need this capability your Departmental IT Support person should send a request to its-email@uiowa.edu and provide the following information 1) Hawk ID of the Account Owner and 2) Hawk...
Service: 
Office 365: Email & Calendaring
Article number: 
2552
Last updated: 
May 23, 2016

How do I send to a departmental mailing list which appears in the GAL (Global Address List)?

Start a new message. Click on the address book to the left of the TO:... field. Find your departmental address list in the GAL (Global Address List) and select it. Click on the TO: button. Click OK. You can click on the + to expand the list if you...
Service: 
Office 365: Email & Calendaring
Article number: 
2465
Last updated: 
May 23, 2016
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Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
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