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Frequently Asked Questions

How do I arrange to send a mass mailing?

You need to complete a Request for Mass E-mail form. See Requesting a Mass Mailing for more information on the steps needed to request a mass mailing.
Service: 
Mass Mail
Article number: 
3801
Last updated: 
September 24, 2021

eduroam Frequently Asked Questions

Service: 
UI Wireless - eduroam
Article number: 
3876
Last updated: 
January 23, 2020

Can I send attachments from the web interface?

Yes. When posting a message from the web interface, click Show Advanced. Next to the Attachments: heading, click on Choose File . Select the file you wish to attach, click Open . Click Attach . The filename, size and type will show up just below the...
Service: 
LISTSERV - Mailing List Service
Article number: 
3935
Last updated: 
September 30, 2019

Why do I need to log off?

Some of the nice features of a web browser may cause potential security problems for LISTSERV users who use shared computers (e.g., in ITCs, reception areas, dorm rooms, etc.). In order to prevent someone from using your LISTSERV account it is...
Service: 
LISTSERV - Mailing List Service
Article number: 
3931
Last updated: 
July 5, 2016

What is the size limit (including attachments) for a message posted to my list?

Sizelim=30M is the default for new lists. The list owner can change this limit in the list configuration settings (see Changing the size of attachments for your list ) This limit includes the size of the message itself and all attachments. The...
Service: 
LISTSERV - Mailing List Service
Article number: 
3923
Last updated: 
September 17, 2019

Where do I go to see the web interface for a list?

If you already know the name of a list, enter the URL < https://list.uiowa.edu/archives/ listname .html Otherwise, login to Listserv . If you are subscribed to the list, it will display as part of your subscribed lists
Service: 
LISTSERV - Mailing List Service
Article number: 
3933
Last updated: 
February 15, 2018

Are there any contact limitations on my mass mailing?

A mass mailing is one method for delivery of information, though it may not always be the best choice. When making a choice on what media form to use, refer to the outline of available methods . From the Acceptable Use Policy 19.4.g.: Refrain from...
Service: 
Mass Mail
Article number: 
3785
Last updated: 
September 16, 2021

What is the purpose and structure of the Mass Mail service?

Service: 
Mass Mail
Article number: 
3783
Last updated: 
September 16, 2021

When can I send my own "mass mailing"?

The Mass Mail policy covers mailings that go to more than 1000 individuals, other than self-subscribed mailing lists. If you are mailing to less than 1000 individuals, you can choose to use the Mass Mail service or you may distribute the messages...
Service: 
Mass Mail
Article number: 
3788
Last updated: 
August 16, 2020

Why didn't the e-mail message go to everyone I requested (e.g., all students)?

There are several reasons a person may not have received the mass mailing. They opted out of receiving certain Mass Mail categories. Their information may be suppressed in the directory so their e-mail address would not be included in a population...
Service: 
Mass Mail
Article number: 
3792
Last updated: 
August 14, 2020
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Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
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