For OneIT members please fill out the TeamDynamix Account Request Form to start the process. If you are an ITS member, you're account will automatically be created.

Click the Desktop tab Click Edit Desktop and a new window will open In the Available Content pane you will be able to click on various categories that will open sub categories Click on the blue four headed arrow and choose to move it to either...

Microsoft Voicemail (formerly called Unified Messaging or UM) is a service available for Skype for Business enterprise voice (telephone) users. Voicemail messages are delivered to your Outlook inbox and include an audio file with the contents of the...

If you’re in My Assignments trying to add a task to your timecard to track time and don’t see it, you’re not on a task under that project and you may not be on the project. Please email IT-PMO@uiowa.edu for assistance

Go to the New Project Request Site Click on Request Service Fill out the form and click Save Review General Tab and click Mark Complete Click on Files Add any files you think would be useful in the evaluation of the project request by clicking Add...

Adding a Resource to a Project: Make sure you are set as the alternate or primary manager on the project, if you are not set as a manage, you cannot add resources Go to Projects / Workspaces and locate the project using the search Click the drop-...

Backup and Recovery of Virtual Servers Backup/Recovery Methods Availability of Methods Virtual Server Type Guest Operating System & Application/Workload Storage Placement There are several different backup/recovery options depending on several...

Please see the System Monitoring and Alerting service offering for details on monitoring and alerting options.

Spong is the primary tool SST uses internally to monitor base level of service for SST managed and co-managed servers. Spong alerts SST admins by email and pages on-call staff about issues it detects during pre-defined monitoring windows. Monitoring...

Pingdom is a commercial cloud based monitoring offering. Pingdom functions by regularly pinging websites to check whether the site is accessible to the Internet. Basic features of Pingdom are: Uptime Monitoring : Test your sites availability from...