Zoom's Scheduling Privilege allows you to delegate scheduling Zoom meetings to someone else. After delegating scheduling privilege in the Settings of your Zoom account, the individual(s) now has the ability to schedule Zoom meetings on your behalf...

Specialized Application Services (EI-SAS) has system administrators who are able to advise and help troubleshoot on a wide variety of systems where problems or outages may occur. We offer this as a standard service for SAS managed applications and...

This article describes the Puppet infrastructure group’s process of vetting Puppet Enterprise patch releases for the current Long Term Support (LTS) version of Puppet Enterprise (2021.7.x) and timeline expectations for having the release available...

On August 10th, 2021 the University of Iowa will require a minimum Zoom client version when joining meetings. This will help make Zoom features more readily available for a better meeting experience and allow for updated security settings. On August...

The FireEye HX Agent runs on EC2 instances and allows the Information Security and Policy Office to detect security issues and compromises, as well as providing essential information for addressing security incidents. It is the Cloud Team's strong...

AWS provided DNS names are technically descriptive, but generally not very user friendly. For example, an EC2 instance might look like: ec2-12-34-123-45.compute-1.amazonaws.com Not something you want to share with your users or expect them to...

By default, you cannot use your HawkID to login to the AWS CLI to manage your AWS account and its resources. A tool developed by the University of Illinois enables this functionality. Please select the appropriate support instructions for the device...

The integration between Zoom Cloud Recording and UICapture was turned on in Spring 2020. If you choose to record to the cloud in Zoom, your recording will be automatically moved to a folder named "Meeting Recordings" within your My Folder in...

The Zoom Pro integration that is in every ICON course site allows instructors to schedule and host Zoom meetings from the navigation menu of their course. Scheduling a Zoom meeting within your ICON course site will allow your students to see...

Want to change your web browser on a Windows computer? Read on for basic info about common browser options, setting your default browser, and migrating your favorite links. Why Switch Browsers? Web-browser selection often comes down to personal...