Skip to main content
The University of Iowa

Information Technology Services

Main menu

  • Services and Software
    • All Services and Software
    • Computers and Devices
    • Services for Students
    • Services for Staff
    • Services for Faculty
    • Services for Researchers
    • Services for IT Professionals
    • Services for Guests
  • Training
    • Training and Events
    • Online Training Videos (LinkedIn Learning)
    • Technology Consulting
    • IT Communities/Networking
  • Help and Support
    • Support Information
    • IT Service Alerts
    • Security
    • Contact Us
  • About Us
    • About ITS
    • News
    • ITS Organization
    • IT Strategic Plan
    • IT Communities
    • OneIT

You are here

  • Home

General Support Information

Zoom Windows Client Updates - August 5th, 2020

Below are key changes to the Zoom Windows client version 5.2.0: Changes to existing features Meeting and webinar passwords now called Passcodes Show annotator's name by default New and enhanced features Adjust video brightness Improved background...
Service: 
Zoom
Article number: 
119346
Last updated: 
September 22, 2021

Teams New Meeting Experience

How to enable Teams New meeting experience: Click on your avatar on the top right corner From the drop down menu, click 'Check for updates.' It is always good to stay current and make sure you have the latest version. Please allow for 2-05 for Teams...
Service: 
Microsoft Teams
Article number: 
119341
Last updated: 
August 2, 2020

Teams Recent News

August 21st, 2020: Team Owners can now delete messages/conversations from their Team Site. To learn more, check out: https://its.uiowa.edu/support/article/119476 August 2nd, 2020: Teams new meeting experience option: Microsoft is rolling a new Teams...
Service: 
Microsoft Teams
Article number: 
119336
Last updated: 
March 2, 2021

How many participants can join my Zoom meeting?

All current University of Iowa students, faculty and staff are licensed for Zoom Pro accounts. Students, faculty, and staff can host meetings with up to 300 participants. Meetings can last for up to 30 hours or 40 minutes of being idle (1 person...
Service: 
Zoom
Article number: 
119311
Last updated: 
September 17, 2021

Zoom: Recent News

August 16th, 2022 On Thursday, August 18, 2022 ITS will implement a Zoom minimum required client version of v5.11 to join University meetings/webinars which will prompt older client versions to update. This is to address a critical security issue in...
Service: 
Zoom
Article number: 
119306
Last updated: 
August 16, 2022

"Your Attendees Are Waiting" Email Notification

Zoom hosts can receive an email notifications if participants have joined the meeting before the host has. The notification email will prompt the host to join the meeting. Full description and options available at: https://support.zoom.us/hc/en-us/...
Service: 
Zoom
Article number: 
119301
Last updated: 
July 30, 2020

Delegate management of share access

ITS - Research Services is in the process of moving user management for LSS shares into Access Management, empowering share owners and their delegates to grant and revoke access themselves. For LSS shares created in July 2020 or later, please refer...
Service: 
Large Scale Storage (LSS)
Article number: 
119191
Last updated: 
July 22, 2020

How do I request FileMaker Hosting?

To request hosting for an existing FileMaker solution, please complete the following workflow form: https://workflow.uiowa.edu/form/filemaker-hosting
Service: 
FileMaker Hosting and Administration
Article number: 
119076
Last updated: 
July 12, 2020

Tech Tips for ITS

These tech tips are for ITS staff only. How to Request Help Mike Jenn and Amir Bozorgzadeh are the ETS consultants for ITS. If you need help, use the Tech Services email address ITS-TechServices@uiowa.edu Mail will reach Mike, Amir, and their backup...
Service: 
Extended Technical Support
Article number: 
118981
Last updated: 
January 25, 2023

Accessing snapshots

LSS shares take temporary snapshots which retain the share's files, folders and permissions exactly as they existed at the moment the snapshot was taken. It can be helpful to access a snapshot to view a previous version of a file or to restore...
Service: 
Large Scale Storage (LSS)
Article number: 
118821
Last updated: 
March 15, 2022
  • « first
  • ‹ previous
  • …
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • …
  • next ›
  • last »

Contact Us

Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
Chat: Help Desk Online Chat
Website Feedback
Privacy Information

© 2023 The University of Iowa

Navigate

  • Home
  • All Services and Software
  • Training and Events
  • Support Information
  • About ITS

Connect with Us

FacebookTwitterYouTube