Giving access to sites and content to internal or external users is accomplished via "Sharing". The options for sharing content are dictated by the security settings of a site. By default, all sites/files can be shared internally to other faculty...

The Qualtrics service uses @qemailserver.com as the FROM domain for messages sent using their Email Distribution feature. To improve email deliverability, ITS configured a custom FROM address of survey-bounce@survey.uiowa.edu for all existing UI...

If you're considering a move to the cloud for a server that currently resides on-premises, there are several factors you'll want to consider. The list of factors is not comprehensive, but should give you an idea of the kinds of things you should be...

If you opt in to download the desktop notification client and are connected to the UI wired or wireless network, or are using a centrally supported computer with the client, the service will issue a pop-up Hawk Alert message on your computer. To...

A common question in regards to list configurations is what is the difference between an Owner, Moderator and Editor. The definitions of each is below. Owner - List owners are the primary administrators of the list. Emails addresses with "Owner"...

Introduction ITS Cloud Services has contracted with CloudCheckr to provide services for monitoring and alerting related to expenditures with cloud accounts and providers. This software platform provides general spending trends, historical billing...

Introduction CloudCheckr has a feature that allows account billing managers to further refine their reporting capabilities through the use of tags. While account holders can create any tags to their liking for resources within their cloud account,...

Not all files can be synced through the OneDrive sync client. Currently, the only file type being blocked is a .PST file. The ITS e-Communication Team strongly recommends moving these files to Office 365 ; whether they are on the local hard drive or...

SharePoint Online (SPO) is available to UI colleges, departments, workgroups, labs, organizations and project teams that desire cloud-based file storage and collaboration. SPO is the only Office 365 service that has full support for using AD groups...

Many Healthcare staff have two identities (Healthcare and HawkID) populated in Office 365 which, unfortunately, can impact setting SharePoint user permissions and/or file sharing. Healthcare IDs are not licensed for Office 365 and SharePoint Online...