Use the following guides to learn how to add or remove an on-campus computer in the PowerUp portal. Once your device is registered in PowerUp you can wake up or power on your on-campus computer remotely . Note: Computers on University of Iowa...

The Graduate College and ITS provide multiple avenues for assistance with the thesis/dissertation process, including hands-on thesis support service offered by the Graduate College. Please review the options below and select the most appropriate...

Follow the below instructions to wake up your on-campus computer using PowerUp. You can also use PowerUp to find the device names of your on-campus computers. Device names are required for Remote Desktop connections or may be required for other...

What is PowerUp? Using any computer with a web browser, the PowerUp application allows you to wake up an on-campus computer that has been powered off or put to sleep. The computer must be a desktop on-campus and not in the Healthcare, LST, LSA, or...

Why Clear Cache and Cookies? Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet browsing. The 'cache' is a tool used by your internet browser to speed up the page loading process...

We recommend forgetting and re-adding the wireless network eduroam on any of your devices after resetting your HawkID password. This process clears previously saved login information for eduroam from your device and allows you to reconnect with your...

The Healthcare email server address when setting up a healthcare account is: eas.healthcare.uiowa.edu For additional assistance with Healthcare email, contact the HCIS Help Desk at 356-0001

The ITC Printing service is a pay-after-you-print service. This allows you to print in the ITCs without depositing money into the ITC Printing system ahead of time. Your University Bill will be billed monthly for all printing you do during the month...

The ITS Help Desk does not offer computer hardware repair services. There are many local hardware repair service options in the area. Technology Associates - Apple Authorized Service Provider They will repair computers on site. 356 South Clinton...

There are several ways to access your Office 365 email from off-campus, review the following guides to learn more and choose a method that works best for you. Note : To log in to your university Office 365 account using any of the below methods,...