Texthelp provides video tutorials for Read&Write GOLD. Windows Version Mac Version Students registered with Student Disability Services can also contact the SDS office for assistance with Read&Write GOLD. SDS contact information

ITS recommends making a copy of your survey and survey questions for backup purposes. You may also wish to have a copy of your survey in Microsoft Word format for printing purposes. Included in the following link are instructions for exporting your...

Daily Training Sessions: Qualtrics offers complimentary web-based training sessions covering various topics conducted daily. As the trainings are presented by a live trainer, you have the opportunity to ask questions in real time. These interactive...

Qualtrics is a secure, online data collection service provided by ITS at the University of Iowa. This service is available to The University of Iowa faculty, staff and students at no cost. Support and training for this software is provided by...

Email notifications are sent in advance of your password expiring detailing exactly when it will expire and the minimum number of characters your password must be. You can review further guides on HawkID password requirements before making this...

If you change your password while off-campus, you won't be able to log on to your computer with your new password until you connect to the campus network or the university VPN using the GlobalProtect VPN client or the Cisco VPN client . Note: You...

​You've changed your HawkID password. Here's what to do next: Step 1: Restart your computer Restarting your computer after a password change will update your password for most applications, update your login preferences, and give you a fresh start...

Sharing your HawkID password is not permitted. Your HawkID and password offer full access to your academic and personal information—grades, bank account info, e-mail, and other items you want to keep private. Delegating your HawkID lets others act...

While passwords and passphrases essentially serve the same purpose—providing access to secure services or sensitive information—passwords are generally short, hard to remember, and easier to crack. Passphrases are easier to remember and type. They...

The University offers multiple ways to release a print job that is printed using the Web Print service or from an ITC or Library computer that is supported by the Office of Teaching, Learning, and Technology group.