Skip to main content
The University of Iowa

Information Technology Services

Main menu

  • Services and Software
    • All Services and Software
    • Computers and Devices
    • Services for Students
    • Services for Staff
    • Services for Faculty
    • Services for Researchers
    • Services for IT Professionals
    • Services for Guests
  • Training
    • Training and Events
    • Online Training Videos (LinkedIn Learning)
    • Technology Consulting
    • IT Communities/Networking
  • Help and Support
    • Support Information
    • IT Service Alerts
    • Security
    • Contact Us
  • About Us
    • About ITS
    • News
    • ITS Organization
    • IT Strategic Plan
    • IT Communities
    • OneIT

You are here

  • Home

General Support Information

Importing/Exporting Contacts in Microsoft 365

Importing and exporting contacts is useful when you have a list of contacts on one account, and want the same contacts on another account. For instance, if you want your Gmail contacts to be copied over to your Microsoft 365 account you would export...
Service: 
Microsoft 365: Email & Calendaring
Article number: 
107781
Last updated: 
September 19, 2023

Saturday, February 11, 2017 Data Center Infrastructure Work

F5 Work: Which data center(s) – Lindquist Center (LC) and Information Technology Facility (ITF) Expected impact on services – none Expected duration – 2 hours Date and Time – February 11, 2017 from 06:00 AM to 08:00 AM Nature of the work – Upgrade...
Article number: 
107756
Last updated: 
January 27, 2017

How to create or edit a webform

This support article pertains to the SiteNow v1 platform. Click here for SiteNow v2 documentation . A webform is a form or questionnaire that is accessible to users. Submission results and statistics are recorded and accessible to privileged users...
Service: 
SiteNow
Article number: 
107371
Last updated: 
October 8, 2019

Saturday, January 14, 2017 Data Center Infrastructure Work

NetApp Upgrades: Nature of work- Upgrade NetApp Clusters Which data center(s)- Lindquist Center (LC) and Information Technology Facility (ITF) Expected impact on services- Each volume will experience two brief (10-30 seconds) pauses in IO Date and...
Article number: 
107301
Last updated: 
January 11, 2017

Choose a Two-Step Login method

Two-Step Login works like this: Step one: Enter your HawkID and HawkID password to start the process. Step two: Use a mobile phone or other device in your possession to complete your login. ITS strongly recommends the Duo Mobile app (available for...
Service: 
Two-Step Login with Duo Security
Article number: 
106731
Last updated: 
August 2, 2023

Set Up Two-Step Login

Getting started with Two-Step Login We recommend using push notifications with the Duo Mobile app on a mobile phone or tablet as your primary Two-Step Login method: Download the Duo Mobile app on your phone or tablet. Log in to the Account Center...
Service: 
Two-Step Login with Duo Security
Article number: 
106591
Last updated: 
October 21, 2022

What should I do if I encounter an error while logging in using Shibboleth?

Please contact the ITS Help Desk at 384-4357 (4-HELP) or send an e-mail to its-helpdesk@uiowa.edu and let them know the error message you are receiving and the protected resource you are trying to access. ITS may be able to grant access to this...
Service: 
Shibboleth
Article number: 
106451
Last updated: 
November 10, 2016

Office 365 Groups

Microsoft provides good starting guides at the following sites: Get Started with Office 365 Groups: https://support.office.com/en-us/article/Get-started-with-Office-365-Groups-in-Outlook-B86C141B-39CF-49D9-A4DB-124C3D786204 Learn about Office 365...
Service: 
Microsoft 365
Article number: 
106252
Last updated: 
September 19, 2022

Saturday, November 19, 2016 Data Center Infrastructure Work

NetApp Upgrades: Nature of the work- Upgrade NetApp clusters Which data center(s)- Lindquist Center (LC) and Information Technology Facility (ITF) Expected impact on services- Each volume will experience two brief (10-30 seconds) pauses in IO...
Article number: 
106247
Last updated: 
January 11, 2017

What is the URL for accounts?

The URL convention for accounts is: http://myweb.uiowa.edu
Service: 
MyWeb
Article number: 
106236
Last updated: 
May 1, 2017
  • « first
  • ‹ previous
  • …
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • …
  • next ›
  • last »

Contact Us

Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
Chat: Help Desk Online Chat
Website Feedback
Privacy Information

© 2023 The University of Iowa

Navigate

  • Home
  • All Services and Software
  • Training and Events
  • Support Information
  • About ITS

Connect with Us

FacebookTwitterYouTube