Mac Remote Desktop Instructions Prerequisites: Check the Prerequisites section on the main RRDS support page regarding the following: RRDS access for your account DUO Two-Factor Authentication VPN access for connections off campus. Client: You will...

Remote Desktop Web Client Instructions The new Remote Desktop Web Client uses HTML5 to allow you to connect to a Remote Desktop completely within a web browser. This client, while convenient, is somewhat limited in that it only allows for the...

Windows PC Instructions NOTE : The old method of typing a Server Name in the Remote Desktop Connection client no longer works. Instead, a connection needs to be configured in the RemoteApp and Remote Desktop Connections Control Panel applet. The old...

Overview Following are the Prerequisites for using the Research Remote Desktop Service (RRDS) and instructions for how to get connected from Mac, PC and the RDS Web Client. Prerequisites You will need to request an account to access RRDS. There is a...

Adding a Campus Departmental Printer in Mac OSX/MacOS Open System Preferences and select Printers & Scanners Click the " + " icon located near the bottom of the left-side column Scroll down the list of printers that appear in the new window to...

Adding a Campus Departmental Printer in Windows 10 Click on the Windows Button and then select the Gear (Settings) icon Click Devices Click Printers & Scanners Select Add a printer or scanner Wait a bit and then select The printer that I want...

To set up an Email Trigger to automatically send a confirmation message to someone after they have registered for an event, please follow the steps below. Create a standard registration form and include a Text Entry field for registrants to include...

Please follow the steps below to request a print queue to be removed from service. If a print queue exists for either a device that has been removed or disposed of and wasn't replaced or if a print queue exists for a printer that changed names for...

Please follow the steps to below if you would like to request an audit of your departmental printing solutions (devices, supplies, etc) to evaluate if you are using the most efficient solution. This audit is geared toward helping give a better idea...

Please follow the steps below on requesting an automatically generated print queue report Please note: It is highly recommended to work with your local IT support consultant Determine the print queue or print queue(s) you would like a report on...