Prometheus is the primary tool that Enterprise Infrastructure uses internally to monitor base level of service for ITS managed and co-managed systems. Prometheus alerts EI sysadmins via email and pages on-call staff about issues it detects during...

Pingdom is a commercial cloud based monitoring offering. Pingdom functions by regularly pinging websites to check whether the site is accessible to the Internet. Basic features of Pingdom are: Uptime Monitoring : Test your sites availability from...

ITS‐Administrative Information Systems Institutional Data and Data Management (ITS‐AIS IDDM) provides MS SQL Server Database Management and Administration Services . These services include the physical design, implementation and maintenance of the...

Collaborators who are not active faculty/staff/students of the University of Iowa may be granted access to RDSS shares. To grant a collaborator access to your RDSS share: If the collaborator does not have a HawkID (typically collaborators who are...

If you're new to Puppet Enterprise, you will first need a control repository to manage your environment. See here for help on setting one up. Connecting nodes to Puppet Enterprise: Install/update agent software. Node agent packages can be found on...

Here are some basic instructions on how to take screenshots for use on the ITS website. Guidelines Use red boxes or red circles to indicate what the user needs to click. Use a line or box the same color as the background (usually white) to block out...

If you are in need of help with Puppet, please contact the ITS Puppet Infrastructure team . Other quality options include: Puppet Google Groups , Puppet Community Slack Channel and Puppet Docs .

The following tools are recommendations for testing Puppet code and modules: Puppet Development Kit - https://puppet.com/docs/pdk/2.x/pdk.html metadata-json-lint, included in PDK, validates your module metadata file. puppet-lint, included in PDK,...

If you are new to Puppet Enterprise, you will first need a control repository to manage your environment. You can find a base template for a Puppet control repository here . Download that repository, rename the directory and alter the main branch to...

Puppet Enterprise instance’s node classification for environment is set up as ‘agent specified’, meaning your environment is set in the node’s puppet.conf file. For more info, see puppet.conf config file