With Skype for Business you can easily transfer calls to other users or to their voicemail. The following section reviews all options for transferring calls.

For OneIT members please fill out the TeamDynamix Account Request Form to start the process. If you are an ITS member, you're account will automatically be created.

1. Click the Desktop tab 2. Click Edit Desktop and a new window will open 3. In the Available Content pane you will be able to click on various categories that will open sub categories 4. Click on the blue four headed arrow and choose to move it to...

Microsoft Voicemail is a service available for Skype for Business enterprise voice (telephone) users. Voicemail messages are delivered to your Outlook inbox and include an audio file with the contents of the message as well as a text transcription...

If you’re in My Assignments trying to add a task to your timecard to track time and don’t see it, you’re not on a task under that project and you may not be on the project. Please email IT-PMO@uiowa.edu for assistance

Go to the New Project Request Site and click on Request Service Fill out the form and click Save Click Review and Submit Review General Tab and click Mark Complete Click on Files Add any files you think would be useful in the evaluation of the...

Adding a Resource is a two-step process. You will need to complete both steps below. Adding a Resource to a Project: You will need to add a resource to the project as well as the task (instructions included below) If you do not have the Projects /...

Backup and Recovery of Virtual Servers Backup/Recovery Methods Availability of Methods Virtual Server Type Guest Operating System & Application/Workload Storage Placement There are several different backup/recovery options depending on several...

Please see the System Monitoring and Alerting service offering for details on monitoring and alerting options.

Prometheus is the primary tool that Enterprise Infrastructure uses internally to monitor base level of service for ITS managed and co-managed systems. Prometheus alerts EI sysadmins via email and pages on-call staff about issues it detects during...