Current Status

Start: 
Monday, August 24, 2020 - 8:00am
Updates
Thursday, September 17, 2020 - 4:45pm

Kaltura (My Media / Media Gallery in ICON and Kaltura MediaSpace) continues to experience intermittent outages, slowdowns, and other issues as the vendor makes changes to their infrastructure.

There may be times both Kaltura MediaSpace (https://mediaspace.uiowa.edu/) and Kaltura in ICON (My Media / Media Gallery) are unavailable or experience problems with uploading, viewing, editing, or other common uses of Kaltura.
 

Description

Kaltura (My Media / Media Gallery in ICON and Kaltura MediaSpace) continues to experience intermittent outages and slowdowns as the vendor makes changes to their infrastructure. 

There may be times both Kaltura MediaSpace (https://mediaspace.uiowa.edu/) and Kaltura in ICON (My Media / Media Gallery) are unavailable.

Services
Last updated: 
Thursday, September 17, 2020 - 4:45pm

Planned Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
Start: 
Tuesday, September 15, 2020 - 12:00am
End: 
Monday, September 21, 2020 - 11:45pm
Description

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

Last updated: 
Wednesday, September 9, 2020 - 8:53am
Start: 
Monday, September 21, 2020 - 5:00pm
End: 
Monday, September 21, 2020 - 6:00pm
Description

The VMware vCenter appliance will be updated to version 6.7 Update 3j, which provides security and bug updates.

This update will not disrupt running servers. The vCenter service (vcenter.iowa.uiowa.edu) will not be available, and any changes to running VMs or connections to virtual consoles in the VMware environment will not be readily available.

Last updated: 
Tuesday, September 15, 2020 - 7:51pm
Start: 
Tuesday, September 22, 2020 - 11:00am
End: 
Wednesday, September 23, 2020 - 2:00pm
Description

The ITS production VMware clusters will be updated to the latest vSphere 6.7 patch set. This will bring the platform to the latest patch level, providing various security and stability fixes.

This work will be non-disruptive rolling updates, with VMs migrated off hosts as they are patched. SQL Server clustered VMs will be migrated off-hours to minimize performance impact.

If you are aware of any issues with your VMs that would conflict with this patch plan, or if you have other concerns or questions, please let the ITS Virtualization Team know at its-vm-ops@iowa.uiowa.edu.

Services
Last updated: 
Tuesday, September 15, 2020 - 4:59pm

Service Announcements

Start: 
Sunday, September 27, 2020 - 12:00am
Description

Zoom continues to improve security and plans to enforce additional meeting security with either passcode or waiting room functionality. On September 27, 2020, Zoom will enforce use of at least one of these security options on all Zoom meetings. More information available at: https://its.uiowa.edu/support/article/119686

Services
Last updated: 
Thursday, September 17, 2020 - 2:12pm
Start: 
Wednesday, September 2, 2020 - 4:45pm
Description

Effective Sept. 15, Two-Step Login phone-authentication methods will change. Users who select the “call-me” option to authenticate their logins will be prompted to press “1” to complete authentication or “9” to cancel authentication and report it as fraudulent.

Last updated: 
Wednesday, September 2, 2020 - 4:40pm