This page contains a list of Internet Service Providers (ISPs) for Iowa City and the surrounding areas. NOTE: ITS makes no recommendation concerning the Internet Service Providers listed below. ABC Solutions AT&T CenturyLink ​ DIRECTV DISH...

Using encryption to protect sensitive data is recommended in many situations and is potentially required in still others. Read through the steps below to determine if you should be using encryption to protect data on your personal computer or...

As of 2019, HawkID and HealthcareID password updates automatically synchronize across both systems. You no longer need to update both passwords separately. How to update your passwords: Visit either HawkID Tools or HealthcareID Tools . Update your...

All University of Iowa students, faculty, and staff are assigned HawkIDs for access to online services. HawkIDs generally reflect elements of your first, middle, and last names and are created when you're admitted or appointed to the university...

How often you need to change your HawkID or HealthcareID password may depend on your college or department and your access privileges. In general: HawkID passwords must be changed at least once every 365 days HealthcareID passwords must be changed...

The general process for bringing your computer to the ITS Help Desk for software repair or troubleshooting is as follows. Please note this service is only available to enrolled students at the university. Call the ITS Help Desk at (319-384-HELP) or...

The University of Iowa is a member of the InCommon federation, a national educational federation and service of the Internet2 consortium. Many academic, research, government, and commercial organizations are members of the InCommon federation. More...

Note: Adding a workstation to the Iowa Domain requires elevated privileges. Please see your local IT Admin before proceeding. Check Computer Name It is highly recommended that you select a naming convention that uniquely identifies your workstation...

Usually when you try to access a Shibboleth-protected website that is outside the University, you will be directed to a "Where are You From" or "WAYF" page. This page will ask you to pick your institution (and sometimes federation), and then...

Shibboleth is software that allows you to securely sign on to protected web resources at the University or at other institutions that agree to operate under a common set of guidelines in a "federation." Shibboleth exchanges only the data necessary...